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internet connected but connection status states unknown

Anonymous
2020-12-08T03:02:24+00:00

Hi

i am connected to the internet by LAN to my router which will access web pages but update will not work nor outlook as they say i have no internet connection.

this occurred after the last windows update

i am running win10 64

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2021-04-11T15:38:53+00:00

    My driver was current, but I had to uninstall it and let it reinstall during reboot.

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  2. Anonymous
    2020-12-08T03:19:39+00:00

    ello, my name is Gaston, I am an independent consultant.

    This is probably due to a lack of updates to your network driver.

    Update your network driver by following the instructions in the following link:

    https://support.microsoft.com/en-us/windows/upd...

    Also check out the following link to Troubleshoot Outlook for Windows with automated troubleshooting tools:

    https://support.microsoft.com/en-us/office/reso...

    Cordia

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