Share via

Windows 10 on lenovo laptop won't turn off or hibernate

Anonymous
2021-04-26T10:34:04+00:00

Hi everyone and thanks in advance.

The laptop does not fully shuts down or hibernate.

The power button light stays on.

Nothing else operates. I have to force shut down by pressing the power button.

Also after hibernation the windows and tasks are not preserved.

Edition Windows 10 Pro

Version 20H2

Installed on ‎4/‎24/‎2021

OS build 19042.928

Experience Windows Feature Experience Pack 120.2212.551.0

Processor AMD Ryzen 5 4600H with Radeon Graphics            3.00 GHz

Installed RAM 8.00 GB (7.87 GB usable)

Product ID 00330-80000-00000-AA817

System type 64-bit operating system, x64-based processor

I am not a tech expert but I can handle my self around.

I more info is needed please kindly ask.

Thanks again everyone in advance for your time and effort.

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 871.8K Reputation points Independent Advisor
    2021-04-26T11:06:46+00:00

    Hi Silver4Raven

    I am Dave, an Independent Advisor, I will help you with this . . .

    Right click the battery icon on your Taskbar, select Power Options

    On the left, click 'Choose what the power buttons do'

    At the top right, click 'Change settings that are currently unavailable'

    Under 'Shutdown settings' disable 'Turn on fast startup'

    Save that and close Control Panel

    Then, Restart (not shut down) your PC . . .

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-04-26T20:34:11+00:00

    Hey Dave thanks for your effort.

    I followed your advice.

    Shut down works fine now which is an improvement.

    Hibernate still not fully completes.

    The keyboard lights, the power button and possibly the fans still working.

    I would appreciate further ideas

    Thanks a lot for your time.

    1 person found this answer helpful.
    0 comments
  3. DaveM121 871.8K Reputation points Independent Advisor
    2021-04-27T07:21:22+00:00

    Hi Silver4Raven

    Yes, that is the correct setting, I am sorry, I have no further ideas on that Hibernation problem, I have seen this before, there seems to be a conflict with Windows 10 and Hibernation, Microsoft use that technology for the Fast Startup in Windows 10, and that is why Hibernation is turned off in Windows 10 by default, i have a feeling they will be deprecating Hibernation in Windows 10 . . .

    0 comments
  4. Anonymous
    2021-04-27T06:08:20+00:00

    Power plan now is set to balanced. Which is the only power plan at the moment.

    0 comments
  5. DaveM121 871.8K Reputation points Independent Advisor
    2021-04-26T20:36:23+00:00

    Hi Silver4Raven

    Right click the battery icon on your Taskbar, choose Power Options

    What Power Plan is your system set to?

    0 comments