Man that was the issue for me too!II disabled c-global and no more freezes.
Windows randomly breaking and 'partially freezing'
I'd usually google a problem but I just dont know where to start and ive been trying for 2 weeks now:
While I'm using my computer it will randomly break or 'partially freeze'. It has done this since I reinstalled windows from a usb stick I made using the WMCT.
When it does this it I can still interact with some stuff, but it does the following:
- The clock will stop working, and will stay on the same time it was when it froze
- the laptop trackpad will stop working and the scrollwheel of my mouse will also stop working, while I can still move the cursor by moving the mouse.
- I can click the start button, but it will not show any programs
- when I right click the taskbar and click 'task manager' it will not open taskmanager, and will leave a ghost image of the button
- Audio stops working
- Programs will stop working and freeze, discord will freeze completely, and when I watch youtube using chrome, the audio stops working, and then starts buffering and then freezes.
The only way I can get out of all this is to force a shutdown by holding the power button. This is only a temporary solution as it always seems to happen again. When I do this it sometimes loses the time and will show the time it froze at until it gets a chance to reconnect with the time server.
Extra Details:
Hardware wise, I am using a Dell XPS 15 9570, with an i5 8300H, gtx 1050 and 8gb of ram.
Windows for home | Windows 10 | Performance and system failures
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7 answers
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Anonymous
2021-04-06T14:12:43+00:00 -
Anonymous
2021-03-18T00:58:42+00:00 Hi, yes I managed to solve it eventually. It was on my laptop and it was something to do with C states in the bios, and it would cause the system to freeze whenever I left it idle. I hope this helps
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Anonymous
2021-04-06T13:27:45+00:00 I've had a similar issue and had been dealing with this for almost more than a year now. Same problems were happening, only partially freezing. When i try to refresh from the desktop it just highlights the refresh button and it stays there. It was so random and it doesn't say anything in even viewer too. If it's possible can you tell me what you did in about the c states maybe i can give it a try. I've tried uninstalling and reinstalling so many things but it still does the same thing. I would really appreciate it if you can let me know through here what exactly you did in your bios.
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Anonymous
2020-11-13T12:52:59+00:00 Hi JacobToller -
I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.
Is this the first time the issue occurs? Does your computer works fine in the past? There are several methods that can be perform and check if any of the resolves fixes the issue. Please follow the steps below.
- Boot your computer in safemode, click the link below for the steps.
https://support.microsoft.com/en-us/windows/sta...
In safemode, perform the methods below.
Method 1: Perform SFC Scan and Repair Windows Image
-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.
- Open command prompt with administrator access
- Type each command below and wait until scan is completed.
* sfc /scannow
* DISM /Online /Cleanup-Image /CheckHealth
* DISM /Online /Cleanup-Image /ScanHealth
* DISM /Online /Cleanup-Image /RestoreHealth
Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.
Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.
- Close the command prompt.
Method 2: Perform Clean Boot
- This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.
- Open the run box by pressing the Windows Key + R and type msconfig
- System Configuration Utility box will open and by default you are on general tab.
- On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
- Click on services tab
- Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
- Once Hide all Microsoft Services have checked mark on it, click on Disable All
- Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
- Disable all application that you're not using. You can simply just click on them and select disable.
- Click OK , Apply and close the configuration utility.
Method 3: System Restore
- System restore is where it will take your computer settings back to an earlier point in time where everything is working fine.
- Open the run box by pressing Windows Key + R and type rstrui.exe then press enter.
- System restore windows will open. Normally it will suggest a restore point(Sometimes it doesn't), if it does, select the 2nd option to select more restore points.
- Select your desired restore point date and time.
- Once selected, hit next and finish.
Windows will restart itself to start system restore. System restore might take some time to complete and it is very important that system restore must not be interrupted during restore process as it might damaged the operating system. System restore will take at least 20 minutes or more depending on the content of the computer and the changes on the settings that was done prior to the date selected. System restore will also removed application , updates and drivers installed prior to the date selected.
DISCLAIMER:
System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.
If in any case the methods above did not work please don't hesitate to reach us back.
Hope this help. Have a good day.
Thank you.
Jerico T.
Independent Advisor
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Anonymous
2020-11-13T13:08:44+00:00 Hi, I cant try the methods you listed yet as Im currently busy, but I can answer questions.
> Is this the first time the issue occurs? Does your computer works fine in the past?
This issue seems to happen randomly, and can occur many times per day. It started happening since I reinstalled windows in order to solve a completely unrelated problem, and before that it was completely fine.