PC keeps BsODing, looked into WinDbg and need help analyzing and figuring out why it keeps crashing.

Hi,

Thank you for your response.

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.

Once you find the faulty program, try to remove  it and then revert back to normal mode. Later reinstall it and check.

Regards,

Aditya Roy

Microsoft Community – Moderator

I've done all of the tests and no errors or corruption were detected, and i'm going to do a clean boot now, will let you know.

Edit: I'm in a clean boot right now, will keep it running and let you know if I bluescreen or not, what is a recommended amount of time to keep myself in clean boot to see if it fixes the problem?

1. Version 20H2 (OS Build 19042.928)
2. ASRock b450M Pro4
3. I get multiple blue screens while using my pc daily, they all have different codes. Either IRQL related, Kernel related or stack overload.
4. No I do not recall.

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are receiving Blue Screen of Death. As you have analyzed the dump file and found the faulty module is hardware.

The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at an invalid address while at a raised interrupt request level (IRQL). This is typically the result of either a bad pointer or a pageability problem.

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type winver in Windows search/Run command)
• What is the make and model of the PC/motherboard?
• When do you get this blue screen issue?
• Are you aware of any changes on the PC prior to this issue?

Let us try few steps and check if you still face the bluescreen.

Step 1: Run Memory Diagnostic Tool.

1. Press Windows key or click on Start Menu and type Memory Diagnostic.
2. Select Windows Memory Diagnostics and click on Restart now and check for problems.
3. Follow the on-screen instructions.

Step 2: Run the SFC.

1. Right click on the Start button, click on Command Prompt (Admin).
2. Type “sfc /scannow” without quotes and hit Enter.
3. After the scan, restart the computer.
4. Now check for the issue.

Step 3: Run the DISM Tool.

1. Right click on the Start button, click on Command Prompt (Admin).
2. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
   • DISM.exe /Online /Cleanup-image /Scanhealth
   • DISM.exe /Online /Cleanup-image /Restorehealth
3. To close the Administrator: Command Prompt window, type Exit, and then press Enter.

Note: The tool might take some time to finish, so please do not cancel it.

Step 4:  Clean boot

Try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

**Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.

Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.

Additionally, refer the steps as mention in this article: Troubleshoot blue screen errors **** refer (While using my device)

Let us know the results. If the issue persists, we will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator