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Windows 10 hacked mouse is controlled externally, and selecting text, and closing the windows

Anonymous
2020-11-19T19:24:09+00:00

Windows 10 hacked mouse is controlled externally, and selecting text, and closing the windows

OS Name Microsoft Windows 10 Enterprise

Version 10.0.17134 Build 17134

Any idea what is happening, how did the invader get in or how is the invader controlling the mouse or how to figure out.

I am not looking for restrore or reinstallation instructions.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-28T02:34:41+00:00

    This solution is worse then useless. I have the same problem and all you people are treating this problem as tho its a virus or a technical malfunction.....hahaha! Someone has control of my laptop, same as this guy's. You know how I know? That darn mouse is making intelligent decisions on it's own. Shrinking or enlarging windows while I am trying to read, play games or check email. Plus if it was a virus, it would be like this all the time, but its not, only certain times of the day.

    6 people found this answer helpful.
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  2. Anonymous
    2020-11-21T05:40:31+00:00

    Hi Van,

    1. Unplugging from internet stops the selection of text, auto clicking of mouse, auto closing of windows (thus suggesting external hand)
    2. Plugging into different USB slot doesn't help, symptoms continue
    3. Virus scanner/defender finds nothing as usual
    4. I have 2 more laptops 1 with Windows 10 and other with windows 7, the same mouse (logitech wireless mouse and keyboard) works just fine on those 2 laptops

    I am pretty sure this Windows 10 got hacked.

    4 people found this answer helpful.
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  3. Anonymous
    2020-11-24T21:46:32+00:00

    Hackers can use several specific techniques, but they can all fall into three categories: configuration failure, software failure and human failure.

    Software or configuration errors do not require direct operator involvement at the time of the hacking. The system itself is insecure and can be directly attacked. Examples: the equipment's factory password has not been changed, the security options have not been adjusted, or an improper permission has been given.

    In the case of software errors themselves, the vulnerable program starts to operate in a manner not foreseen by the creators of the program. These errors are very varied, but quite common situations for those who browse the internet are flaws in the browser and its plug-ins, in the e-mail program or in a document reader. With these flaws, an attacker may be able to access your computer when you simply open a page, photo or text document.

    Without security holes, these should be safe practices that should not harm the computer in any way, but the presence of the flaws invalidates this "rule".

    The good news is that security holes can be fixed by updating installed programs. Many software include an automatic update feature that can be activated so that security holes are fixed as soon as possible. Unfortunately, many people ignore the updates because they think they are not important or even harmful, leaving a huge loophole for hackers.

    In day-to-day software, security settings do not need much adjustment. Passwords usually end up being the weak point, either because they have not been changed or because the configured password is very weak. However, for ISPs, these configuration issues are much more complex, giving more possibilities for hackers to take action.

    Now the second point: human failures. In this case, the hacker basically convinces those using the computer to run a program developed by the criminal. That depends on the attacker's creativity, but he can create a fake page offering software, send e-mails that he says are from a bank or government institution, and so on.

    In Brazil, this type of fraud involving human error is very common. Many different baits are used and many of them involve emotional issues. For example, some fake emails claim to be from a secret admirer or someone who has taken an interest in your profile on a social networking site. In other cases, the email appears to be from a "friend" who says he will report the sexual infidelity of the husband or wife with "photos". The "photos", of course, are actually a computer program that carries the virus.

    These baits can also take advantage of current events, such as accidents, wars or the deaths of famous people. Therefore, it is necessary to always be attentive when clicking on links and, especially, when opening programs

    I hope I helped, I await your return.

    Best regards,

    Israel M.

    Outside consultant

    3 people found this answer helpful.
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  4. Anonymous
    2020-11-22T18:50:34+00:00

    Hi Van,

    I had used wired mouse and key board and also built in mouse and keyboard with the laptop and they work fine.

    I can do a factory reset but it will wipe out the traces of hacking or back door used by the intruder, Microsoft should jump in and investigate what went wrong with the defense of windows 10. Factory reset or reinstall is not a solution.

    Thanks and Regards

    Yogesh

    2 people found this answer helpful.
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  5. Van S 23,660 Reputation points Independent Advisor
    2020-11-19T19:45:41+00:00

    Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    The first thing to do is to remove your PC from the network, unplug your network cable if you are using the ethernet port, or disconnect from the Wi-Fi. Then scan your machine using your updated Antivirus and check if it detects any threat.

    If your machine is free from viruses, check your mouse if it's working properly, unplug the mouse and try to plug it into a different USB slot. Or if you have a spare mouse, you can also try it on your machine to check where the issue is coming from.

    Please let me know if you need any further assistance. I will be glad to help.

    Best regards,

    Van

    1 person found this answer helpful.
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