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Hi!
So yesterday I opened Google Chrome and walked away from my computer and when I came back there was over 20 notifications in my notification center saying things like “your system is infected. You need to download antivirus software.” There were also scary images like skulls within the notifications. Is my PC infected? Im running Windows 10. And today when I opened chrome to do some school work, it gave me all the same notifications. Also when I ran McAfee it told me there was nothing found.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Bunny-00, the first reply is to make sure and double check if your PC is not infected with any virus, Malwarebytes can detect and remove viruses off your PC if in case it is infected, the 2nd response is to remove or block the notifications coming from the unwanted website on Google Chrome.
Hi Bunny-00, my name is Ferdinand, I am an Independent Advisor.
Lets try downloading the free version of Malwarebytes, it is a freeware that you can use to scan, detect and delete viruses like the one you currently have.
You can download the free version from this link
Once installed please make a full scan. You may remove this software once you are done with it.
And follow these additional steps.
Open up the Task Manager by right clicking the task bar, on the Task Manager window click on more details below then look for the open process associated with the pop up, if you cant see it in the process tab go to the details tab and look for that process then if you see right click it and then go to file location and then once you have located the file delete it.
Remove temp files and unwanted addons/Extensions in Chrome and Edge
For Chrome: Open Google Chrome, click the 3 dots at the top right corner click Settings, then on the left pane click Extensions, on the Extensions page look for anything related to the virus then click Remove.
For new Edge: Open Microsoft Edge, click on the 3 dots at the top right corner then click Extensions, then on the Extensions page, look for any add-ons related to the virus then click Remove.
Uninstall an unwanted application in Programs and features,
Go to start type in Control Panel, then go to Programs and then programs and features then go to the list of the programs look for anything unusual or any application that you are not aware right click then uninstall.
Delete Temporary files off Windows 10.
Tap Windows Key then R on your keyboard, on the Run box type in %temp% then press enter.
Once it is up highlight all then delete, if there is a file open that cant be deleted just skip it.
Hope this helps.
URL Disclaimer please read.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Please go to this link and follow the instructions on how to block pop ups from a site in Google Chrome.
https://support.google.com/chrome/answer/322021...
URL Disclaimer please read.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
As I am completing the Malwarebytes scan I got these notifications.
So what you are trying to convey is that I don’t actually have a virus and that I should just turn off my notifications?? Even though you stated in your first reply that I did.
