Print Queue won't clear Windows 10

Hi, KM9595

How are you? Welcome to the Microsoft community!

My name is Juliana, I'm an independent advisor, I'm here to help you in the best possible way.

1. Click the Windows + R keys
2. In Run type: services.msc
3. It will open a window look for Print Spooler, right click and select Stop.
4. Access the C: \ Windows \ System32 \ Spool \ Printers folder and delete all files.
5. Right-click Print Spooler again and select Start.

WARNING: If a message appears stating that you do not have access to the folder, click Continue

Test and see if it solved.

I'm waiting for news

I hope I helped, see you later!

I had the same problem on our old HP, and it's still there with our new Canon Pixma. I uninstalled all printers, re-installed with updated drivers and it worked....for a while. Soon, my print queue started getting stuck again.

I know about stopping the print spooler etc, and it works OK. Rebooting the computer also works, and the stuff stuck in the queue starts to print. Great, but who wants to reboot the computer every time they need to print something?

Somewhere I saw a way to write a batch file which automatically clears the spooler when you run it. I haven't tried it yet and am a bit nervous about writing the code. Can it hurt anything if I make a typo?

The REAL question is why Microsoft doesn't fix this problem permanently, and for all printers!! This is a very widespread problem from what I've seen, and it's on unconscionable that they let it continue. Why haven't they done this? Windows is THEIR program so they should know how.

Know what's frustrating? My wife routinely prints wirelessly from her iPad, with no Windows print queue to get in the way. Grrrrrrrr.....

If you have already completed the step below, proceed to the second Step.

1. Click the Windows + I keys
2. Click Devices
3. Click Printers and Scanners
4. Click on your printer and then on Open Queue
5. You will open a window with the documents waiting in the queue. To cancel printing, right-click it on Cancel, then click Yes
6. Repeat for all documents in the queue that you do not want to print.

STEP 2

1. In the Start Menu, type: CMD
2. At the Command Prompt run as Administrator
3. Inside the Command Prompt, type the command below and ENTER:

NET STOP SPOOLER

After appearing finished paste the next command below and ENTER:

NET START SPOOLER

After I finish restart the pc and see if it solved.

I'm waiting for news

Yeah... this is a recurring issue with Windows Spooler that's been going for ages.... concerning the batch file, paste the following set of commands into a text file and rename it as ResetSpooler.bat - run it whenever the spooler is stuck; sometimes you have to execute it twice or even three times to get all the stuck deleted.

net stop Spooler

Del C:\Windows\System32\spool\PRINTERS\*.* /Q

net start Spooler

Cheers

Carlos Zorzella

As I mentioned in the original post this was something I already tried and it did not work.