Boot loop on Lenovo laptop slim 1 14

Hi JulianNeedsHelp_please -

I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

Prior to the issue, have you made any recent changes on your computer? There might be some corrupted/missing system files that's causing the issue. Please perform the troubleshooting methods below and check if any of the resolves fixes the issue.

1. Boot your computer in safemode, click the link below for the steps.

https://support.microsoft.com/en-us/windows/sta...

In safemode, perform the methods below.

Method 1: Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

Method 2: System Restore

• System restore is where it will take your computer settings back to an earlier point in time where everything is working fine.

1. Open the run box by pressing Windows Key + R and type rstrui.exe then press enter.
2. System restore windows will open. Normally it will suggest a restore point(Sometimes it doesn't), if it does, select the 2nd option to select more restore points.
3. Select your desired restore point date and time.
4. Once selected, hit next and finish.

Windows will restart itself to start system restore. System restore might take some time to complete and it is very important that system restore must not be interrupted during restore process as it might damaged the operating system. System restore will take at least 20 minutes or more depending on the content of the computer and the changes on the settings that was done prior to the date selected. System restore will also removed application , updates and drivers installed prior to the date selected.

DISCLAIMER:

System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.

If the methods above did not work, please don't hesitate to reach back.

Hope this help. Have a good day.

Thank you.

Jerico T.

Independent Advisor

Hi JulianNeedsHelp_please -

Thanks for the update and I apologize but it seems that your concern is more complex than I expected, maybe someone has a better resolve.

Regards,

Jerico T.

Hello Jerico T
I have a keyboard and I tried using but it kept turning off. Even when i unplugged it and plugged it back in, it would not work.

Random info:
Using Magic Eagle keyboard.
I am doing this on seperate computers.
The last thing before it was on a restart loop/boot loop was that i was trying to fix a error that said "Your computer restarted unexpectedly" or something like that.
Before it was on a error, automatic repair couldn't fix my computer from something.

Hi JulianNeedsHelp_please -

Thank you for your response. I see, please try to use an external USB keyboard to check if it will work. If the external keyboard worked and the methods above did not work, please perform Custom Install.

Custom Install

• a process wherein you will reinstall windows (latest version) on your computer using an ISO file and once the setup is done, you can recover your personal data/files on Windows.old folder. If you wish to proceed, please click the link below.

https://answers.microsoft.com/en-us/windows/for...

Regards,

Jerico T.

Hello helper Jerico T

I cannot boot in safe mode because the methods I used in the link wouldn't work. I tried F8 key but all it said is "Keyboard not found". Is there a way to fix that? Also, I used shift key but it wouldn't work either... Is there a way to boot in safe mode with BIOS?