Update Windows 10 Error: "Failed in SAFE_OS phase with an error during REPLICATE_OC operation

Hello Sarah, how are you?

Welcome to the Microsoft Community!

My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

I understand that you had trouble updating Windows, I'm sorry to hear about this issue.

Please perform the procedures below and check if the problem persists.

1. Press Windows + R, type Notepad and click OK;
2. Copy and paste the commands below into this new notebook:

SC config trustedinstaller start=auto

net stop bits

net stop wuauserv

net stop msiserver

net stop cryptsvc

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old

Ren %Systemroot%\System32\catroot2 catroot2.old

dism /Online /Cleanup-image /ScanHealth

dism /Online /Cleanup-image /CheckHealth

dism /Online /Cleanup-image /RestoreHealth

dism /Online /Cleanup-image /StartComponentCleanup

Sfc /ScanNow

3. Click the File tab> Save as> Select the desktop;
4. Define the name as Wufix.bat and in the field below under Type select all files;
5. Click save;
6. Right-click on the Wufix file and click Run as administrator;
7. Wait until the end of the procedure on the black screen;
8. Restart the PC and see if the error persists.

If the problem still persists, please try to update using the Microsoft tool.

Please download it through the link below, when you start it, check to keep your files and programs and check if there are errors in the update.

https://go.microsoft.com/fwlink/?LinkID=799445

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

Thanks Sarah, I looked at the logs and see optional components failed, leading to the update failure.

2021-05-27 14:26:38, Warning [0x08091a] MIG OC::COCCbsAdapter::OpenCbsPackage: ICbsSession::OpenPackage failed. hr = 0x800f0900

2021-05-27 14:26:38, Error MIG OC Exception: OC::COCCbsAdapter::InitOnline: Failed to find the Foundation Package name

2021-05-27 14:26:38, Error SP Could not save OC status. Error: 0x8007001F

2021-05-27 14:26:38, Error SP Operation failed: Gather Optional Component status. Error: 0x8007001F[gle=0x000000b7]

2021-05-27 14:26:38, Info SP Operation can retry, we'll attempt to revert its execution.

We usually have limited success in these cases because the install is too much damaged and beyond repair. In that case, a Reset is required.

What you need to do is, turn off all the optional components aka Windows features, and try again manually.

https://www.tenforums.com/tutorials/7247-turn-windows-features-off-windows-10-a.html

If the optional features window is blank, let us know.

Thank you for the quick response.

Both suggestions failed, same problem.

As to the log, please see the link on my first reply.

I did have some corruption, which the batch file fixed, but that was not the cause of the problem.

Sarah

Here is the link to the shared logs.

Sarah

Hi Sarah,

Looks like a feature update is failing to install.

Let us check the Installation log to find why the update failed. Please share the logs as mentioned in this article. You should use a File sharing service like Onedrive or Media Fire to upload files and share the link in the next reply.

https://answers.microsoft.com/en-us/windows/forum/all/troubleshoot-feature-update-install-failures/eaf4ff24-64d6-4c72-824c-3ba3df716fc3

The Panther logs. Files named Setupact.log and Setuperr.log from the following path C:$Windows.~BT\Sources\Panther

The Rollback logs: These usually are created if Windows Update rolls back. Files named Setupact.log and Setuperr.log from the following path C:$Windows.~BT\Sources\Rollback

[Only if the error code is 0xC1900101-0x30018] The Device Install Log from C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log