Hi, I'm Elise, an Independent Advisor and I'd be happy to help with your issue.
You may currently be running in S mode, if this is the case then you can follow these steps to exit this:
https://support.microsoft.com/en-us/windows/swi...
Otherwise you can click the button to ‘run away’ to launch the app.
Please let me know if you need any further assistance.
Kind Regards,
Elise