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Lenovo Onekey Recovery suddenly come out, should I click Start

Anonymous
2021-05-22T07:56:13+00:00

When I boot my computer I show up Lenovo Onekey recovery, I tried to reboot my computer few times but it still come up. 

I didnt set any recovery point so that i can only use inital backup

if i click on Next it show up like this

If i click previous, it turn back to thw first page

If i click start, it need me to verify

What should i do if i want to let it boot normally? I don't have important information in this computer

What is going to happen if I click on yes? Will it boot normally

Spec

Lenovo ideapad 100 (laptop)

i3 5005U

Win 10 20H2

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-05-22T09:17:53+00:00

    Hi Kenneth,

    I am Dave, an Independent Advisor, I will help you with this.

    If you click Start, OneKey Recovery will restore your PC to its factory default, if you choose the top option on that screen, you will loose all your personal files and your PC will be like it was when you first bought your PC.

    If you do not have a restore point you created, then you may not be able to save your personal data on that PC.

    What exactly happened before that screen started to show up, did you get a large Windows update, or did your system crash?

    When you start your PC, do you see the Lenovo logo screen, and if so, do you then see the spinning dots indicating Windows 10 is attempting to load, before the OneKey screen shows up?

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  2. Anonymous
    2021-05-22T11:41:53+00:00

    Hi Kenneth, glad to help!

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  3. Anonymous
    2021-05-22T10:19:53+00:00

    Hi Kenneth,

    It seems your Windows 10 installation is corrupt, and a BIOS update went wrong, do you have a backup of your files?

    If you do, then use the first option in OneKey, then click Start, to completely restore your system to factory setup, that will result in a stable operating system, with all the correct drivers and Lenovo utilities.

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  4. Anonymous
    2021-05-22T09:40:28+00:00
    1. I tried to update Windows from 1909 to 20H2, and it carshed

    https://answers.microsoft.com/threadauth/da6769c1-5969-4130-9817-34230a535c7d/messages/8d86b216-6d26-4075-a13a-0333f10f475f

    I tried to reinstall windows by using MCT, and my computer suddenly turned off

    I tried to turn it on again but my computer can't boot in usb again, and it turned to a page like above

    1. Yes, I can see the startup, this is the video of my laptop startup

    https://streamable.com/ul0nhe

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  5. Anonymous
    2021-05-22T10:31:33+00:00

    There is no important file there, I don't need to backup

    I clicked start

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