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PDF Thumbnails are not showing in Windows-10 Desktop and File Explorer

Anonymous
2021-06-26T01:15:09+00:00

Hi All,

I'm facing no thumbnail preview problem for PDF Files since very long time, a screen shot is enclosed with this post. I have tried Adobe Reader Enable Preview Option, Disk Cleanup for Thumbnail option, Reinstalled the Windows, Folder Option Display file icon on thumbnails and tried CMD sfc /scannow option, but the given options are not given fruitful result. Other file formats (like JPEG & PNG) are showing perfectly, the only problem is with PDF Thumbnails.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Rodrigo Queiroz 77,755 Reputation points Independent Advisor
    2021-06-27T02:15:17+00:00

    Hi Raghu_RDY,

    I'm Rodrigo, Independent Advisor and I will help you.

    I was facing this same problem and this fixed the issue for me:

    On the Start Menu, type Disk Cleanup and press enter > Select your C: Drive > Check only Thumbnails and press OK , when prompted, select delete files.

    This process with clear the thumbnail cache resetting the thumbnail images

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    30+ people found this answer helpful.
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  2. Anonymous
    2021-06-27T06:42:34+00:00

    Hi Rodrigo, Thank you very much for the response, it worked for me.

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    10+ people found this answer helpful.
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  3. Paulo GM 65,890 Reputation points Independent Advisor
    2021-06-26T04:16:34+00:00

    Hi Raghu_RDY,

    Please try these steps

    1. Go to Settings > Apps > Default apps > Scroll down and click on the "Choose default apps by file type" link
    2. Locate the .pdf format
    3. Select it then set Adobe Acrobat Reader as default app

    Since we've exhausted almost every solution and If it still doesn't work, you can use a freeware tool like PDF Preview to enable thumbnail previews

    http://win10pdf.com/pdf-preview.html

    (Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.)

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  4. Anonymous
    2021-06-26T04:06:03+00:00

    Hi Paulo,

    Thanks for your quick response. I have tried the method which you suggested, but I didn't work, still the problem is persisting.

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  5. Paulo GM 65,890 Reputation points Independent Advisor
    2021-06-26T02:03:50+00:00

    Hi Raghu_RDY, I am Paulo, an Independent Advisor willing to help.

    Based on the icons of your PDF, it looks like you still have an older version of the reader app installed. Try to uninstall the app first then install the latest Adobe Acrobat Reader through this link. Just uncheck the optional offers

    https://get.adobe.com/reader/

    Once done, try to enable preview handlers

    https://helpx.adobe.com/acrobat/using/enable-pd...

    (Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.)

    Let me know if this helps.

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    6 people found this answer helpful.
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