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Corasair HS35 headset mic problems

Anonymous
2021-06-22T19:14:03+00:00

I have an Acer Aspire VX laptop and a Corsair HS35 headset that refuse to work together The audio will play through the headset just fine but I cannot get the microphone to work. When plugged into the 3.5mm port on my laptop I do not see the headset show up in the drop down menu under sound settings so I cannot select it to see it's properties. I have already tried the following with no luck:

  • Choosing headset on the pop-up menu when plugged in (as well as every other option)
  • Updating drivers
  • Resetting default device
  • Muting and unmuting it
  • Reinstalling corsair and Realtek audio managing software
  • Disabling and reenabling the built in mic

Any help would be greatly appreciated as I'm at the point of wanting to smash this thing out of frustration. Thanks

-Sam

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-06-24T10:24:57+00:00

    Thanks for the feedback.

    Can you give me more information about the exact model of this Acer Aspire VX:

    Type in the search bar of the start menu: msinfo32 and press enter.

    Take a screenshot of the System Summary window and post it in your reply.

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  2. Anonymous
    2021-06-23T20:41:07+00:00

    Ludwig,

    No, I cannot get Realtek HD audio manager to even run. I have tried uninstalling it, running it as admin, running it in compatibility mode and re-downloading different versions of it but none work.

    -Sam

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  3. Anonymous
    2021-06-22T19:58:21+00:00

    Hello Sam9115,

    I'm independent advisor,

    Can you open the realtek hd audio manager in control panel and choose earphones with microphone option instead of headset if available ?

    Best regards

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