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Disconnecting from games but not internet

Anonymous
2021-06-07T09:14:02+00:00

Basically as the title reads I have been disconnecting from games like runescape, overwatch, warzone, tf2 and apex legends but i stay connected to the internet and i dont't even disconnect from discord.

I have tried a few things-
reinstalled graphics drivers

reinstalled network drivers
allowed the games through my firewall

disabled firewall

This computer is a brand new pre built gaming pc and my last gaming pc on the same network didn't have this problem.

If someone could help that would be greatly appreciated.

Thanks,
Dylan.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2021-06-07T10:22:32+00:00

    Hi Dylantomlinson2,

    I'm Louie, an Independent Advisor and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    I would suggest first you to run network troubleshooter, use these steps:

    Open Settings.

    Click on Update & Security.

    Click on Troubleshoot.

    Under the "Recommended troubleshooting" section, click the Additional troubleshooters option.

    Under the "Get up and running" section, select the Internet Connections troubleshooter.

    Quick note: On Windows 10 version 1909 and earlier, the option is available within the Troubleshoot page.

    Click the Run the troubleshooter button.

    Select the Troubleshoot my connection to the Internet option.

    Select the Try these repairs as an administrator option (if applicable).

    Continue with the on-screen directions (if applicable).

    After you complete the steps, the troubleshooter will run and fix any connectivity issues.

    In the case that the troubleshooter is unable to resolve the problem, you should try resetting the TCP/IP stack and clearing any DNS information on Windows 10.

    To reset the network stack with Command Prompt, use these steps:

    1. Open Start.
    2. Search for Command Prompt, right-click the top result, and select the Run as administrator option.
    3. Type the following command to reset the component that handles network requests and press Enter:

    netsh winsock reset

    1. Type the following command to reset the internet protocol stack and press Enter:

    netsh int ip reset

    1. Type the following command to clear the current networking configuration and press Enter:

    ipconfig /release

    1. Type the following command to reconfigure the network settings and press Enter:

    ipconfig /renew

    1. Type the following command to clear the DNS information cached and press Enter:

    ipconfig /flushdns

    1. Restart your computer.

    Once you complete the steps, launch the web browser and confirm the internet is working.

    If the steps above still doesn't work, reset all the network adapters, use these steps:

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Advanced network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    After you complete the steps, the computer will restart automatically, and on reboot, you should now be able to connect to the internet.

    The tool will reset all the network adapters installed on your computer to their factory defaults, which means that you'll need to re-enter the password to connect to a wireless network. Also, you'll need to reconfigure other networking software, such as VPN clients, if applicable.

    Hope this helps.

    Sincerely,

    Louie

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  2. Anonymous
    2021-06-09T11:38:31+00:00

    I see, yes indeed if NAT type is strict you may encounter this issues. You may need to contact your ISP for them to make some adjustments.

    Or you may try the steps on the link below.

    https://appuals.com/how-to-change-nat-type-on-pc/

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products often classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2021-06-09T08:24:29+00:00

    Hey,

    I really appreciate the reply but the problem persists.

    Is it possible its an issue with my firewall or nat type as i know i have nat type strict.

    Thanks

    Dylan.

    1 person found this answer helpful.
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