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Reset stuck at 62%

Anonymous
2021-05-21T07:24:49+00:00

Tried to reset multiple times but it’s getting stuck in percentages of 60s.  Let me know if something can be done or I’ll go for a Mac.

Windows for home | Windows 10 | Windows update

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  1. DaveM121 869.7K Reputation points Independent Advisor
    2021-05-21T08:00:34+00:00

    Hi Saddam,

    I am Dave, an Independent Advisor, I will help you with this.

    If the reset operation is constantly failing, most likely your Recovery Image is corrupt and if your intention is to clean Windows, then the best option would be to backup all your personal files and clean install Windows 10 from a bootable USB, that will also create a new Recovery Image.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

    30+ people found this answer helpful.
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