Try disable hardware acceleration.
Realtek sample rate greyed out
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hi,
I cant change my speakers sample rate. The option is grayed out. I need to change the sample rate from 48hz to 44.1hz.
What can I do. I tried to update the driver and did troubleshooting. Nothing happens. Can you help me. Thank you.
Windows for home | Windows 10 | Settings
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Anonymous
2021-05-29T00:48:59+00:00 -
Anonymous
2021-05-03T02:19:53+00:00 Greetings Alleysend,
I appreciate your time getting back to this thread , please proceed with the steps below.
-Press Windows key + X
-Go to Device Manager
-Expand the Sound and Video Game Controllers
-Look for Audio driver that was installed
-Right click and Uninstall.
Once uninstalled, go to this link below and download the driver.
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Dri...
Once downloaded and installed, restart your computer and check.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
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Anonymous
2021-05-03T02:40:13+00:00 All PC audio chipsets run natively at 48 KHz (ever since Intel created the Intel HD Audio specification). This is probably related to hardware acceleration required for Windows Sonic or Dolby Atmos.
https://www.reddit.com/r/Windows10/comments/7trjps/windows_sonic_and_dolby_atmos_limited_to/
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Anonymous
2021-05-02T17:48:27+00:00 Hi,
Thank for helping me.
I tried that troubleshooting thing. It didn't help.
I also tried update driver. Didn't help.
Here is the details:
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Anonymous
2021-05-02T07:29:47+00:00 Good Day Alleysend,
My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.
Here's the steps you can try.
-Press Windows key + X
-Go to Settings
-Click Update and Security
-Click Troubleshooter then Additional troubleshooter.
-Look for Playing Audio and run the troubleshooter.
Once done proceed with these steps.
-Press Windows key + X
-Go to Device Manager
-Expand the Sound and Video Game Controllers
-Look for Audio driver that was installed
-Right click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.
Restart your computer and check.
If issue persist, let's download the updated driver from the manufacturers website.
What is the exact model of your computer?
To check the system model proceed with these steps.
-Press Windows key + R
-Type msinfo32 and hit enter.
-Look for the System Model and post it here.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.