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Internet Access is blocked

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Anonymous
2021-05-02T04:52:16+00:00

I'm having problems connecting to the router. The image shows my problem:

It just randomly happened one day. I've tried restarting my computer and router's firmware.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-02T05:26:28+00:00

    Good Day OAnime,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Does it happens to all the website you are trying to access? , have you tried other browser?

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Internet Connection and run the troubleshooter.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapter

    -Look for Wireless driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Reset Network Settings

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Change your network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    Forget the Network

    -Press Windows key + X

    -Click Settings

    -Click Network and Internet

    -Click WIFI then Manage Known Network

    -Click your WIFI name and hit Forget.

    -Click Start, type CMD and run as administrator

    -Copy and paste each of the command below and hit enter.

    netsh int ip reset

    netsh advfirewall reset

    netsh winsock reset

    ipconfig / flushdns

    ipconfig / release

    ipconfig / renew

    Restart your computer and try to connect to the wifi.

    If issue persist, let's download the updated driver.

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  1. Anonymous
    2021-05-02T07:00:28+00:00

    Thanks Carlo T.

    After checking the troubleshooter, I found out it was NordVPN's firewall that was blocking it. I thought I had disabled it, but I got it working. Thanks!

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  2. Anonymous
    2021-05-02T05:02:38+00:00

    Is this caused by your Internet provider?

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  3. Anonymous
    2021-05-02T07:17:34+00:00

    Greetings OAnime,

    I appreciate your time getting back to this thread , I am so glad to know that it worked, if you need assistance in the future , feel free to reach us anytime here in the community, I will be more than happy to help.

    If you don't have any more questions, feel free to choose a rating .

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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