Hi XanxusHow,
That is the properties of the actual file in File Explorer, if it is, to disable the driver, you must do that from inside Device Manager, that will give you the driver tab so you can disable the device.
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Hi,
So the above error occurs, it shuts down almost immediately on startup, I have tried updating the driver also, kindly help.
Here's the dump files
https://1drv.ms/u/s!Ap3w1pqrfbefiw00vzHyfXQD73pE?e=Lhev0D
I follow a article to delete the rtwlanu.sys but it didn't work
https://www.tp-link.com/my/support/faq/861/
Thanks and Regards,
Xanxus
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Hi XanxusHow,
That is the properties of the actual file in File Explorer, if it is, to disable the driver, you must do that from inside Device Manager, that will give you the driver tab so you can disable the device.
Hi XanxusHow,
Yes, that is the device causing the crashes, you can right click that, choose Properties, then on the driver tab, disable it, do not delete it, because Windows 10 will just re-install it on a restart.
Hi Xanxus,
I am Dave, an Independent Advisor, I will help you with this.
Your minidump files indicate a driver named Netwtw10.sys as the cause of your system crashes, that is known to be an Intel WiFi card driver.
Do you have an internal Intel WiFi card as well as that TPLink device?
if you do, then in Device Manager, disable that driver and check if you can then run that TPLink device.
Hi XanxusHow, glad to help!
Have you gonr to Device Manager to update the drivers?