Please re-open the question, thank you
Live Kernel 17d Windows Defender
Once a week (approximately) a non-stop error (Live Kernel 17d) occurs - details below. In each case the event preceding (according to Event Viewer) is "Security Center" (Source) with detail "Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE-ON." How are the 2 linked? 3 of exact same crashes are correlated directly to the same preceding event in Event Viewer.
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 17d
Parameter 1: 26
Parameter 2: ffffb58d85e08a20
Parameter 3: ffffb58d73f95010
Parameter 4: fffffb030fe67a70
OS version: 10_0_19042
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19042.2.0.0.256.161
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x17D_TOAST_IMAGE_twinui.dll
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
6 answers
Sort by: Most helpful
-
Anonymous
2021-05-17T17:46:47+00:00 -
Anonymous
2021-05-17T17:16:47+00:00 Hi @RyanNYC83, your post is very welcome in our community.
My name is Wiliam, I am an Independent Consultant and like you, I'm also a user of the Windows system for a long time. I am grateful to be able to help you today.
I understand how difficult it is when the device or app won't work in the way you expect, but the image you uploaded does not indicate an error. This is just a confirmation that an update from Windows defender has been successfully installed on the system.
When there is an error in the system, instead of seeing the word "Information" in that column, you will see the words "Critical" or "Error", as shown in the box to the right of the image.
Thanks for your time., Have a great day and stay safe.
Best Regards
Wiliam D.
-
Anonymous
2021-05-17T17:38:20+00:00 No such folder exists. Rather there is a "LiveKernelReports" folder and subfolder called "PDCRevocation". Each time this crash occurs the date & time of the "PDCRevocation" folder is updated (to the crash time) but nothing is contained in the folder. Yes, I have unchecked "Hidden Items".
-
Anonymous
2021-05-17T17:29:41+00:00 Hi @RyanNYC83.
It is not possible to say what is going on with this information only.
If crashes are occurring, please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes . . .
Check to see if your PC is producing any minidump files rather than that large Memory dump file, I will check those to see if they provide any insight into a potential cause of the system crashes . . .
- Open Windows File Explorer - Navigate to C:\Windows\Minidump - Copy any minidump files onto your Desktop, then zip those up - Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share linkThen post the link here to the zip file, so we can take a look for you . . .
Best Regards
Wiliam D.
-
Anonymous
2021-05-17T17:25:09+00:00 No - you didn't read the problem. The Live Kernel Event (if you look at the screens shot of the log you will notice "Windows Error Reporting" follows) - happens immediately AFTER this.
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0
Problem signature:
P1: 17d
P2: 26
P3: ffffdc87ac0d5b10
P4: ffffdc87a9ac0c90
P5: ffff8d0b5f3dda70
P6: 10_0_19042
P7: 0_0
P8: 256_1
P9:
P10:
Attached files:
\?\C:\Windows\LiveKernelReports\PDCRevocation\PDCRevocation-20210424-0921.dmp
\?\C:\Windows\TEMP\WER-165000-0.sysdata.xml
\?\C:\Windows\LiveKernelReports\PDCRevocation-20210424-0921.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER92EF.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER92F0.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER92FF.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER930F.tmp.txt
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_17d_2d567f6ce3d26c3f0d46bfd6d71de6bc2ac8231_00000000_cab_1b56653c-c10e-4bea-bc49-00dbb7df7cb9
Analysis symbol:
Rechecking for solution: 0
Report Id: 1b56653c-c10e-4bea-bc49-00dbb7df7cb9
Report Status: 4
Hashed bucket:
Cab Guid: 0