Sea of Thieves Login to xbox live Ashbeard problem

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are having login prompt in Xbox live app on your PC.

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• Are you aware of any changes on the PC prior to this issue?

We would like you to sign-out from Microsoft Store and perform the below steps and later sign-in back with the Microsoft Account.

Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + Rto open the Run dialog box, type wsreset.exe, and then select OK.

Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter

Select the Start    button, and then select Settings>Update & Security > Troubleshoot > Additional troubleshooters, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: Running PowerShell Command

1. Press Windows + X key and select Windows PowerShell (Admin).
2. Copy and paste this command, then press enter: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
3. Restart PC and check

Step 4: Calculator and Microsoft Solitaire app

1. Press Windows + I key to open Windows Settings.
2. Click on Apps and select Apps & feature from the left pane.
3. Scroll and look for the Xbox Live & Sea of thieves app.
4. Select the app one by one and click on Advanced option.
5. Click on Reset and once you see a tick mark, then relaunch and check.

Also refer this article as additional troubleshooting: Fix problems with apps from Microsoft Store

Regards,

Aditya Roy

Microsoft Community – Moderator