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We can’t find an audio device: 0x8889000f

Anonymous
2021-06-07T02:07:47+00:00

This recently started happening - often - on my Lenovo laptop

The problem occurs trying to play videos or audio files.
Device is Realtek High Definition Audio(SST) w/ driver from realtek 5-11-2018 ver: 6.0.1.8445

Any thoughts?

Thanks

Device name Yoga920

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID 20A6C592-C1B1-406C-A82E-75485D02AB3F

Product ID 00325-81078-93513-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

Edition Windows 10 Home

Version 21H1

Installed on ‎3/‎16/‎2021

OS build 19043.985

Serial number PF15SFQK

Experience Windows Feature Experience Pack 120.2212.2020.0

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-06-07T02:41:58+00:00

    Hi PatchAdamsRYT

    How are you? I hope you are doing good.

    Welcome to Microsoft Community. I am Juliet, an independent advisor. It's my pleasure to help you today. I know how frustrating this may be for you but I'll do my very best to help you :)

    I would suggest you try to Reinstall the sound card’s driver.

    1. Open Device Manager by pressing the Windows key + R hotkey and entering devmgmt.msc in Run.
    2. Double-click Sound, video and game controllers.
    3. Right-click the audio adapter and select Uninstall.
    4. Select the Delete the driver software for this device option on the dialog box that opens.
    5. Press the Uninstall button.
    6. Reinstall the sound adapter driver by clicking Action and selecting Scan for hardware changes.

    I hope it helps! Let me know the results.

    Please Let me know if you have more questions or the above method didn't work for you, I'll be more than happy to assist you further :)

    source:

    https://windowsreport.com/windows-cant-find-aud...

    ++++++++++++

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it

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  2. Anonymous
    2021-06-08T03:19:00+00:00

    Hi Juliet

    I appreciate the reply and suggestion. While it did work initially - a few hours later the same problem happened.

    Another method that also works is:
    Device Manager -> Disable Real Tek -> Enable Real Tek **** But neither "fix" holds for more than a few hours when the problem happens again. Any thoughts on how to stop this from happening?

    Thank You

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  3. Anonymous
    2021-06-08T06:47:21+00:00

    Good Day PatchAdamsRYT,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Playing Audio and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Playback tab

    -Right click the Speakers and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click Speakers and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click on Advance Tab

    -Uncheck the box to "Allow Application to take exclusive controls on this device"

    -Click OK.

    Restart your computer and observe the audio.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  4. Anonymous
    2021-06-13T21:52:50+00:00

    Hi Carlo,

    Good suggestions..thanks...each of them worked ..... until they stopped working shortly thereafter.

    System Model is 80Y7

    Any other ideas would be much appreciated

    Thank You

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