I can't type the @ symbol.

Question

I can't type the @ symbol.

Anonymous

Setup:
Desktop using Keyboard Logitech K120 English (United States) Spanish Keyboard.
Windows 10 20H2 64bits Intel I7 8GB RAM
Windows language: English (United States). Keyboard language: Spanish Keyboard
Windows Update history:
Last: Successfully installed on 5/13/2021- 2021-03 Update for Windows 10 Version 20H2 for x64-based Systems (KB4023057)

Problem:
Everything works just fine but yesterday I realized that I can't type @ (Alt Gr + 2) in my keyboard Logitech K120, but obviously I have typed that symbol normally in the past. Typing Alt+64 in the numeric pad works OK.

I replaced the keyboard with my spare (new) keyboard K120. Same problem.

The Languages/Keyboard setup are the same in both my Toshiba laptop and desktop. In the laptop everything works just fine, in my desktop I can type all other characters without any problem at all except the @ symbol.

Besides I use an external Logitech K400+ in my laptop w/o problems.
Furthermore, I share the mouse and keyboard from both machines using Microsoft Garage's "Mouse Without Borders."
If I move the laptop mouse to the desktop monitor and then I press the @ key in my laptop the symbol is correctly displayed in the desktop. BUT if i do the same from my desktop the cursor icon jumps from my laptop screen to the desktop monitor and the @ symbol is not displayed.

I have checked everything up and down in the desktop and I can't find where the problem is.

I will appreciate very much if you can give me a clue to resolve this problem.
Thank you

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10 answers

Answer 1

Anonymous

To illustrate your problem, please do this:

Press the Windows key+R
Type osk.exe {Enter}
Use snippingtool.exe to create a snapshot of the keyboard, then paste it into your reply.

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Answer 2

Anonymous

Alt Gr + 2 = @

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Answer 3

Thanks LuizScruz,

Nope, in order to write the @ symbol it is not using Ctrl + 2 but Alt Gr + 2. I use the computer in English and the Keyboard is an Spanish one. Actually I do not understand computer jargon in Spanish but I need to read/write en English, Spanish and German. That's why I use Windows in English and an Spanish keyboard for accents, umlauts and so on.

In short everything works just fine except the @ symbol.

Answer 4

Hello lesuarez, welcome to the Microsoft community, my name is Luiz Cruz, an independent consultant and I would be happy to help you.

I understand that pressing Ctrl + 2 switches the monitors;

In this case, I recommend checking the shortcuts in the Mouse Without borders program;

When opening the application, click on the Other options tab;

In Keyboard Shortcuts, check if Ctrl + 2 is enabled to change the monitors;

If you want to do a test, check the option "Disable" in Keyboard Shortcuts and check if the problem still happens;

I hope I helped, see you soon!

Answer 5

Anonymous

SorryFrederick,I misunderstood.

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I can't type the @ symbol.

10 answers