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Unable to install Adobe photoshop

Anonymous
2021-05-26T07:53:47+00:00

Hi,

We have a Windows 10 Enterprise , We have try to install Adobe Creative cloud. We are getting an error. Please check it. Give me suggestion

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 867.2K Reputation points Independent Advisor
    2021-05-26T09:54:31+00:00

    Hi Nagaraju,

    Your version of Windows 10 is over 6 years old and Photoshop requires minimum version 1809 (from 2018) to be installed.

    You mention you have Windows 10 Enterprise installed, that is a volume licence used by companies and large organizations, it is not a consumer licence and cannot be updated like regular versions of Windows 10.

    If that version of Windows10 is provided by a company you work for, then ask your IT Dept. to update your Windows 10 to version 1809 minimum, that may require a full clean install of Windows because your version is so old.

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  2. Anonymous
    2021-05-26T09:45:56+00:00

    Hi,

    This is our Windows 10 version 10.0 Build : 10240

    1 person found this answer helpful.
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  3. DaveM121 867.2K Reputation points Independent Advisor
    2021-05-26T10:21:06+00:00

    Hi Nagaraju, glad to help!

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  4. Anonymous
    2021-05-26T10:18:13+00:00

    Thank you. great support

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  5. DaveM121 867.2K Reputation points Independent Advisor
    2021-05-26T08:24:56+00:00

    Hi Nagaraju,

    I am Dave, an Independent Advisor, I will help you with this.

    Click your Start Button, type winver and hit Enter.

    On the resulting dialog, what Version No. and build No. of Windows 10 are you running?

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