random mouse stuttering and lagging

ok this is insane and for anyone who might accidentally find this, after a week of digging through forums and looking up stuff, the problem resolved itself. i left the computer on for 10 hours while i was at work and it started working again. my guess is that there was some hidden update or windows was doing something in the shadows for the 2 hours i tried to fix it a night, but idk. none of the guides helped me, just leaving it on for a long time did. weird. well see when i restart my computer later

Hi ChadBond -

Thanks for the update. I'm glad that your concern is now fixed and I apologize that I was not able to help you out. Have a great day!

Regards,

Jerico T.

Hi ChadBond -

Thank you for your response and I apologize that the given methods did not work, please try the other methods below.

Method 1: Perform Clean Boot

• This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.

1. Open the run box by pressing the Windows Key + R and type msconfig
2. System Configuration Utility box will open and by default you are on general tab.
3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
4. Click on services tab
5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
8. Disable all application that you're not using. You can simply just click on them and select disable.
9. Click OK , Apply and close the configuration utility.
10. Restart your computer and check if the issue still persist.

Method 2: Create a new user profile

• We will try to create new user profile to check if the issue happens on all windows users on your computer or just isolated on the current profile that you're using.

1. Open the command prompt with elevated access (Administrator Access)
2. Type the below command and hit enter every after command.

net user "account name" /add

(change the "account name" to any name that you preferred)

net localgroup administrators "account name" /add

(change the "account name" with the name that you put in the first command)

3. Close the command prompt and switch to the new user.

Check if the same issue occurs on the new user profile.

Regards,

Jerico T.

hi Jerico T. 

thanks for the reply but it did not help. i only had two drivers listed and one of them made my mouse completely not work hahah, and the other one didnt help either. i put it back on the most current driver from steelserie, any other ideas?

Hi ChadBond -

I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

Please try to perform a rollback of your driver. Here are the steps.

Roll-back driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
2. Locate and expand Mice and other pointing devices
3. Right-click HID-compliant mouse and select Update driver
4. Select Browse my computer for drivers
5. Select Let me pick from a list of available drivers on my computer
6. Select any older driver from the list and click next
7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

Feel free to reach back if you need any further assistance.

Hope this help. Have a good day.

Thank you.

Jerico T.

Independent Advisor