Hi!
Looking forward to your problem can be resolved.
If you have any updates, please feel free and come back to share with us.
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Hello, everybody.
I'm experiencing troubles with installing Windows Insider Preview for ARM on Samsung Galaxy Book S
When I start installation it from the physical drive it hangs during initial boot. Same behavior when I start an instance of Windows installed via DISM (under working OEM copy of windows using Insider Preview ISO). Same ISO boots and works well in virtualized environment.
My host is:
How can I start troubleshooting to figure out what's going on? Is there more appropriate resource?
Thanks in advance
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Hi!
Looking forward to your problem can be resolved.
If you have any updates, please feel free and come back to share with us.
Hi,
Thanks for posting in the community.
According to your description,
In the process of solving your troubles, it is inevitable to perform certain operations on the BIOS.
Since the BIOS settings of different computers are not the same, you can contact Samsung official technical support to help you solve this problem;
Or contact computer after-sales or professional computer maintenance personnel to help you.
If you have any updates, please feel free and come back to share with us.
Hi,
Maybe you can try the following solutions:
Clean install of Windows 10 using installation media
Open Recovery settings
Under Advanced startup, select Restart now.
Select Use a device, and then choose the device corresponding to the external storage device you’re using.
Note: If the Use a device option isn’t available, visit your device manufacturer’s website for details on how to boot from a USB flash drive.
When the first Windows screen appears, choose the options that best suit your needs, and then select Next.
Select Install now, and then check the I accept box. Select Next, and then select Custom: Install Windows only (advanced). Your device will now display a list of drives and partitions. If multiple disks are displayed, you’ll only need to delete all partitions from the disk where you want to install Windows.
Highlight each drive/partition in the list and select Delete. When the Windows Setup notification appears, select OK.
Complete step 5 for every drive in the list except the one that says Unallocated Space. When you’re finished, only Drive 0 Unallocated Space should remain.
Select Next.
The Windows setup screen will now display Installing Windows. When the installation is complete, your device will restart. When this happens, it may try to restart from the external storage device.
If the initial Windows setup screen requests you choose you language/keyboard layout, remove the external storage drive from your device and select OK. This will restart your device.
Once the installation is complete and your device has restarted, select the preferences and settings you’d like for your device.
If you have any updates, please feel free and come back to share with us.
I just see that spinning dots (or how it's called) just stop spinning. No messages. I.e. installation process can't even proceed to the first screen.
Hi,
Thanks for posting in the community.
According to your description,
During the installation process, what problems did you encounter that caused the installation to fail?
Is there an error message? Or just flash to launch the installation? Or what happened?
It is recommended that you describe the specific situation in detail so that we can assist you in solving it.
If you have any updates, please feel free and come back to share with us.