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High CPU usage at idle. Win 10 Pro

Anonymous
2021-05-24T09:54:52+00:00

I have encountered a problem with Windows 10 Pro version. My PC specifications are as follows :

Intel i5-9400f

Palit Geforce GTX 1060 6Gb

16 Gb DDR4 RAM @ 3000Mhz

The problem is that whenever I leave my PC to idle, after a few minutes, I hear the CPU fan spool up quite violently. Whenever I check with MSI Afterburner, it says that the CPU usage sits at about 90 percent. Although just after I move my mouse, the process seems to cut itself and the CPU usage goes back to normal - I guess because my PC comes back from its idle state (the process starts before the screen turns off mind you - not full idle mode therefore). I have not identified which process that could be because if I try to leave task manager, task scheduler or MSI afterburner running it the background, it apparently doesn't start and do that. I have tried leaving the process for longer amounts of time hoping it would stop and complete itself, though that did not help - it just kept consuming my CPU.

Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-05-24T12:27:05+00:00

    Hi Julius -

    I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

    Prior to the issue, have you made any recent changes on your computer? At some times, high CPU usage during idle is not a problem, high percentage of CPU indicates that a large amount of process power is not being used, however, if your computer slows down due to the high CPU usage, then please try to perform the troubleshooting methods below and check if any of the methods will fix your concern.

    Method 1: Perform Clean Boot

    • This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.
    1. Open the run box by pressing the Windows Key + R and type msconfig
    2. System Configuration Utility box will open and by default you are on general tab.
    3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
    4. Click on services tab
    5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
    6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
    7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
    8. Disable all application that you're not using. You can simply just click on them and select disable.
    9. Click OK , Apply and close the configuration utility.
    10. Restart your computer and check if the issue still persist.

    Method 2: Perform SFC Scan and Repair Windows Image

    -This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

    1. Open command prompt with administrator access
    2. Type each command below and wait until scan is completed.

    sfc /scannow

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

    Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

    1. Close the command prompt.

    Feel free to reach back if you need any further assistance.

    Hope this help. Have a good day.

    Thank you.

    Jerico T.

    Independent Advisor

    6 people found this answer helpful.
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  2. Anonymous
    2021-06-03T21:27:24+00:00

    Hi, Claudeir, thank you for the response. I tried the things you listed, though it did not help. I managed to capture the usage of some services here in the photo below. As soon as I move the mouse, they tend to go away and not use any CPU anymore.

    5 people found this answer helpful.
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  3. Anonymous
    2021-05-24T13:56:48+00:00

    There was a Windows update pending, although it showed up only after I

    clicked ''Check for updates'' and installed it rather quickly after clicking.

    Winver :  

    Microsoft Windows

    Version 20H2 (OS Build 19042.985)

    Microsoft Corporation . All rights reserved.

    2 people found this answer helpful.
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  4. Neil D 32,740 Reputation points Volunteer Moderator
    2021-05-25T16:26:12+00:00

    Have you tried uninstalling DriverBooster, to be honest you shouldn't need that.

    1 person found this answer helpful.
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  5. Neil D 32,740 Reputation points Volunteer Moderator
    2021-05-25T08:11:33+00:00

    I wouldn't think it would do what you describe either, I have the same.

    If all drivers/software are up to date from MSI (for the motherboard) then perhaps a test with a clean boot.

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    1 person found this answer helpful.
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