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Laptop's Keyboard stopped working completely

Anonymous
2021-08-29T06:31:42+00:00

I was working on my computer it was working well till last night.

Some days earlier my touchpad and keyboard both were behaving abnormally but I found that problem was in Mice and other pointing device's driver so I just disabled it and my problem was resolved.

     But I don't know why Last night my keyboard just stopped working. I restarted the system but that didn't worked and it took me a blue screen with the options like RESET PC, TROUBLESHOOTING OPTION, UNINSTALL UPDATES, SYSTEM RESTORE etc.

so I did the RESET PC without removing personal files and thought that this will resolve all my problems.

I was wrong because it is still not working.

Keyboard is not working completely, not a single key is working after resetting the system too.

I am doing a little work with onscreen keyboard but it's not enough I really need my physical keyboard in working mode because I have lots of things to do.

Only sometimes After restarting many times it works but numeric keys doesn't works and shift key is pressed automatically so I can't use the numbers from upper row too.

It's not working properly.

Please help me with this one.

I will be waiting for reply.

Thanks....

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-08-29T07:03:29+00:00

    Hi MuhafizRaza

    How are you? I hope you are doing good.

    I am Juliet and It's my pleasure to help you today.

    I know how frustrating this may be for you but I'll do my very best to help you :)

    I would suggest you try the following methods below;

    Run keyboard troubleshooter:

    1. Type troubleshoot settings in the Search bar
    2. Click Additional troubleshooter
    3. Select keyboard
    4. Run the troubleshooter
    5. Wait for it to finish, Exit then Restart

    Disable Filter Keys:

    1. Click on start button and then Gear type icon to Open settings.
    2. Now, Choose Ease Of access.
    3. Now, Click on Keyboard from the left Menu.
    4. Now, Make sure that Filter Keys is Turned OFF.

    Let Windows Reinstall The Best Driver for you:

    1. Right click on start button and click on device manager.
    2. Now, Once the Device manager Opens Up, Locate Keyboards.
    3. Double Click on Keyboards to expand it.
    4. Right Click on your Keyboard Driver and then Choose Uninstall Device.
    5. Now, Reboot Your PC after reinstalling the driver.

    I hope it helps! Let me know the results.

    Please Let me know if you have more questions or the above method didn't work for you, I'll be more than happy to assist you further :)

    100+ people found this answer helpful.
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  2. Anonymous
    2021-08-30T05:13:17+00:00

    I would suggest you try to turn off the Background apps

    Go to Start , then select Settings > Privacy > Background apps.

    Under Background Apps, make sure Let apps run in the background is turned Off.

    40+ people found this answer helpful.
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  3. Anonymous
    2021-08-30T02:33:58+00:00

    Hey.. Juliet Erin thanks for your suggestions.

    When I uploaded this problem, my laptop was not working properly so I did shut it down.

    After some time again did the system on then it was working fine and after using it for 2-3 hrs it repeated the same problem.

    So now I have figured out that due to heating of laptop my keyboard is not working.

    Can you please suggest some solutions for heating problem.

    Thanks.

    30+ people found this answer helpful.
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