Good Day QUEEN,
I appreciate your time getting back to thist thread, please proceed with the steps below.
-Press Windows key + X
-Go to Device Manager
-Expand the Network Adapters
-Look for the Wireless driver that was installed
-Right click and Update
Reset Network Settings
Open Settings.
Click on Network & Internet.
Click on Status.
Under the "Change your network settings" section, click the Network reset option.
Click the Reset now button.
Click the Yes button.
-Click Start, type CMD and run as administrator
-Copy and paste each of the commands below and hit enter.
netsh int ip reset
netsh advfirewall reset
netsh winsock reset
ipconfig / flushdns
ipconfig / release
ipconfig / renew
Once you entered all those commands restart your computer and try to connect and observe the connection.
If issue persist, proceed with these steps and download and install the updated Realtek drivers.
Go to this link and download the driver.
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Dri...
Once downloaded, save it to your desktop dont install it yet.
-Press Windows key + X
-Go to Device Manager
-Expand the Network Adapters
-Look for the Wireless driver that was installed
-Right click and Uninstall
Once uninstalled, go now to your desktop and install now the driver you downloaded.
After the installation restart your computer, connect to your wifi and observe the connection.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
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