Okay Jay, I hope that solves this for you.
System crashing running games: 5600x/rtx 2060/32gb ram
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Anonymous
I've just reinstalled Windows 10 on my computer, was under the impression it might have been a hardware issue, can anyone clarify? Please and thanks
The game wouldn't even boot gameplay, usually crashes during Front-End User Experience
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 4
The details view of this entry contains further information.
- <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
- <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>18</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2021-08-08T18:39:11.4899340Z" /><EventRecordID>2413</EventRecordID><Correlation ActivityID="{5a35ebaf-deea-4cbb-bd2b-50e18ec48dae}" /><Execution ProcessID="5240" ThreadID="5784" /><Channel>System</Channel><Computer>DESKTOP-EUOKSRU</Computer><Security UserID="S-1-5-19" /></System>
- <EventData> <Data Name="ErrorSource">3</Data><Data Name="ApicId">4</Data><Data Name="MCABank">5</Data><Data Name="MciStat">0xbaa0000000060150</Data><Data Name="MciAddr">0x0</Data><Data Name="MciMisc">0xd01a0ffe00000000</Data><Data Name="ErrorType">9</Data><Data Name="TransactionType">0</Data><Data Name="Participation">256</Data><Data Name="RequestType">5</Data><Data Name="MemorIO">256</Data><Data Name="MemHierarchyLvl">0</Data><Data Name="Timeout">256</Data><Data Name="OperationType">256</Data><Data Name="Channel">256</Data><Data Name="Length">936</Data><Data Name="RawData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ata></EventData> </Event>
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2021-08-08T18:38:58.8791388Z" /><EventRecordID>2371</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>DESKTOP-EUOKSRU</Computer><Security UserID="S-1-5-18" /></System>
- <EventData> <Data Name="BugcheckCode">0</Data><Data Name="BugcheckParameter1">0x0</Data><Data Name="BugcheckParameter2">0x0</Data><Data Name="BugcheckParameter3">0x0</Data><Data Name="BugcheckParameter4">0x0</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">1</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data></EventData> </Event>
Windows for home | Windows 10 | Gaming
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5 answers
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Anonymous
2021-08-09T20:43:06+00:00 i actually provided the dump before resetting my bios to optimal settings, seems to be working better at the moment
thanks for your help
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DaveM121 890.1K Reputation points Independent Advisor2021-08-09T20:33:32+00:00 H Jay,
Your minidump files just indicate memory (RAM) corruption no specific driver is listed
1
Go to the support page for your ROG STRIX B550-I GAMING Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers and video card drivers they recommend and while there, check for any BIOS update that may need to be installed
2
Wait to see if your system stabilizes, if not, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors
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Anonymous
2021-08-09T20:24:36+00:00 There was only one file in the folder
https://drive.google.com/file/d/1BCiClgYPDvrozX7vtgWjAmO8apo_MSRS/view?usp=sharing
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DaveM121 890.1K Reputation points Independent Advisor
2021-08-08T21:39:16+00:00 Hi Jay
I am Dave, I will help you with this.
1
That printout indicates your processor is causing the game crashes, are you overclocking your processor, or in BIOS is there an XMP profile set on your RAM, if either of those, turn it off and test if your system is stable and if you can play those games.
2
If not, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up.
Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.
Then post the link here to the zip file, so we can take a look for you.