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I can only use 7GB of total 64GB of my USB

Anonymous
2021-08-28T12:08:43+00:00

Hi. I've recently bought an USB 64GB Sandisk via an online marketplace. However, when I plug the USB in my computer and try copying files to the USB, it turns out a lot of my files are corrupted and gone for no reason. After several failed process, I found out that the USB actually can handle 7GB amount of storage but the USB should be able to store 58GB of files and folders. I wonder if there is a way to resolve the problem, as I don't know whether the USB is damaged in terms of hardware or software.

Windows for home | Windows 10 | Files, folders, and storage

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  1. DaveM121 872.6K Reputation points Independent Advisor
    2021-08-28T13:30:43+00:00

    Hi Đức

    Thank you for that screenshot, that is definitely a 64GB flash drive, the best option would be to copy off any data you can from that drive, then format it as NTFS and check if you then have access to the full space and if the drive is stable with no file corruption.

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  2. Anonymous
    2021-08-28T13:28:20+00:00

    Here it is.

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  3. Anonymous
    2021-08-28T13:08:04+00:00

    Hi. It was a Sandisk USB with dual drive I purchase online and it was around 6-7 US Dollar.

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  4. DaveM121 872.6K Reputation points Independent Advisor
    2021-08-28T13:10:32+00:00

    Hi Đức

    SanDisk drives are usually genuine, open Disk Management (accessible by right clicking your Stat Button)

    Please post a screenshot of that Disk Management window with that USB drive showing in the bottom pane.

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  5. DaveM121 872.6K Reputation points Independent Advisor
    2021-08-28T12:42:09+00:00

    Hi Đức,

    I am Dave, I will help you with this.

    I don't think the USB is damaged, I think that is only an 8GB USB and they have crashed the fil allocation table so the drive shows as a 64Gb flash drive, this is very common when purchasing flash drives form the Internet

    Roughly how much was that drive and what is the Make of the drive?

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