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Windows update service not starting (wuauserv, error 1058)

Anonymous
2021-08-12T10:34:57+00:00

Hi,

My computer is unable to start windows update.

Through normal settings I see this;

Restarting does nothing. Trouble shooters don't seem to work.

I have looked online and traced the problem to the wuauserv windows update service.

Through windows services I can see that it is disabled, but I have no option to enable it.

Further, trying to start it in command prompt gives this error. (Error 1058)

I found one troubleshooting page that recommended replacing the registry entries, however this didn't fix the problem either.

Help would be great! Not sure how long it's been like this but I've more than likely missed some security updates.

Windows for home | Windows 10 | Windows update

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Answer accepted by question author

John DeV 163.8K Reputation points Independent Advisor
2021-08-12T11:10:51+00:00

Hello CameronMcdougall1,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try running your Antivirus or anti-malware program and try to scan your system for any virus or malware. Please try to scan your system using the free edition of Malwarebytes.

https://www.malwarebytes.com/mwb-download/

After that, restart your computer using Clean Boot of Windows.

**Perform a Clean Boot

Determine whether a background program or a software conflict is interfering with windows update service.

Go to the search box > type msconfig

Select System Configuration > go to the Services tab.

Select and put a check mark on "Hide all Microsoft services" > Click Disable all.

Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

Please try to enable Windows update service then check for updates again.

Kindly check the support article below for more details

https://support.microsoft.com/en-us/help/929135...

If the issue still persists, please try auggy's solution in this older thread with a similar problem.

https://answers.microsoft.com/en-us/windows/for...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2021-08-16T08:02:07+00:00

    Thanks!

    I've got it working now.

    StopUpdates10 Guard was running (god know why...), and thanks to the first link I managed to get that working.

    That allowed the windows update service to start, wuauserv, but it still cause a 'something went wrong' error in the update menu.

    This was fixed with the help of https://www.repairwin.com/fix-windows-update-something-went-wrong-try-to-reopen-settings-later/

    Both UsoSvc and WaaSMedicSvc were disabled, and updating the registry of these so start values saved the day.

    Thanks for your help John, much appreciated.

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