Share via

Your Phone App: "There are apps on your PC preventing you from making calls"

Anonymous
2021-08-15T03:05:21+00:00

Hi
I'm Ch Akhil
I can't use Your Phone application
I mean I can't make calls

* Moved from Health & Band

* Original title: Your Phone

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Gérard Oomens 123.9K Reputation points Volunteer Moderator
    2021-08-18T00:14:06+00:00

    Have a look at:

    Troubleshooting calls in the Your Phone app (microsoft.com)

    Some apps may be interfering with making calls. What does this mean?

    This error is appearing because you may have paired your Android device to your PC with a third-party app, or your devices may be paired through a pre-installed app from your hardware manufacturer (like Dell Mobile Connect or Virtoo by LG). Some of these apps conflict with being able to make calls, so we recommend uninstalling them, then unpairing your Android device and pairing it again with Calls.

    To uninstall apps, go to Windows Settings > Apps >Apps & features. Select the app you want, then Uninstall.

    To unpair your Android device from your PC, go to your Windows Settings > Devices > Bluetooth & other devices > Other devices. Select your device from the list, then Remove device. Then, in the Your Phone app, go to Calls and pair your devices again.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments