Is it okay to skip a Microsoft update to jump to the next one?

Hi John,
The Windows Update Installer was stuck at 99% for more than 2 hours. Due to inactivity (I think), the system went haywire and the desktop went black. Nothing except Windows+Alt+Delete would work, not even the Windows button, so I was forced to restart. Now, since the setup was 99% complete, I presume that the installer would have saved those files somewhere. So, can I use them or are they just a waste of space now? Do I have to redo the installing process?
Also, could you let me know how to fix error 0x80070002d, so I can just update normally the next time?
Many thanks, Abhinav.

Hello Ratna,

Thank you for updating me with that information. You can try the methods below on how to fix windows update error 0x80070002d.

**Run the Windows Update Troubleshooter

Press Start then click Settings(Gear icon)

Select Update and Security > Troubleshoot

Select Additional troubleshooters

Under Get Up and Running, select Windows Update

Run the troubleshooter

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/help/402652...

After that, restart your computer

**Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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Hello Ratna,

Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Yes, it’s okay not to download 20H2 and update your current version of Windows straight to 21H1 using the Windows Update Assistant.

If the issue still persists, Please try performing a Repair Install of Windows 10 with an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be affected.

**Few things to check on the PC

1. Back up your personal data and files to an external hard drive, USB thumb drive.
2. Ensure you are signed in or have administrator rights to do a repair install
3. Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
4. Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC.

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor