Share via

Windows suddenly freezing - Event ID- 10010

Anonymous
2021-08-20T04:21:34+00:00

Hi Microsoft Team,

Hope you all doing well. Windows is suddenly freezing. it happened last night. when it freezes my mouse and keyboard also not working then I had to do a force shutdown. And it happened now as well. I did force shutdown and restarted it.

When i check event log, it appear as below before the freeze time:-

The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.

Event ID- 10010

I really couldn't find what was the exact issue. Can you please help me out with this Event ID and find what could cause the freeze issue please.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-08-20T08:32:32+00:00

    Hi Paul,

    Thanks for your response. I also noticed some device drivers showing with a warning.Image

    If i uninstall these drivers will it fix my issue ?. I really dont know what these unknown drivers showing under other devices.

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2021-08-20T20:39:37+00:00

    Sorry for the late response.

    I think you should properly install these drivers.

    Can you share your PC system information so that I can help you find these drivers.?

    Press Windows key + R, type msinfo32, and enter then take a screenshot of the system info. window.

    Also, check and share the Hardware ids of the drivers with errors.

    Right-click the Driver > click Properties > click Details tab > under Property, select Hardware IDs > under Value, copy the topmost Hardware ID then paste it here.

    Thanks.

    0 comments
  3. Anonymous
    2021-08-20T08:24:30+00:00

    Hi Abdul,

    I'm Paul and I'm here to help you with your concern.

    DCOM errors are commonly present in every computer. I also have several DCOM errors in the Event Viewer on my PC. I think something else is causing the issue.

    Anyway, please try the following troubleshooting methods.

    1. Install the latest Windows Updates.
    2. Use System File Checker to check and fix corrupted system files that may be the cause of the issue. Please refer to the link.

    https://support.microsoft.com/en-us/help/402652...

    1. Update all of the Device Drivers.
    2. Use System Restore to restore your Windows to the point before the issue persists.

    Open Control Panel > System and Security > System > System Protection > System Restore then follow screen instructions.

    I hope this helps. Feel free to ask back any questions and keep me posted.

    0 comments