Please insert the last disk of the Multi-Volume set and click OK to continue. Why?

Question

Please insert the last disk of the Multi-Volume set and click OK to continue. Why?

Anonymous

Starting two days ago every time I open Windows Explorer I get a pop-up message that reads:

Compressed (zipped) Folders

Please insert the last disk of the Multi-Volume set and click OK to continue

I have no idea what it's talking about or why it's doing this, and it's difficult to make the message go away (it keeps coming back). How do I stop it permanently?

Thanks.

Windows 10 Home v2004 OS build 19041.1052

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

Answer 1

Follow-up #2: Success! I started an online chat session with Microsoft Support and they walked me through several Windows diagnostic tools that identified and repaired corrupt Windows files. This was followed by a complete reinstall of Windows 10. Whole process took about three hours, but so far so good.

Answer 2

Greg Carmack, thank you for the suggestion. I do have an external USB drive, which I did a clean reformat per your instructions, however that did not fix the issue.

After some investigation I do think I've identified the culprit: I have a teacher (an Apple Mac user) who shares files (docs and audio mp4) via DropBox. When I download her files they download as a ZIP file, and when I try to open them with WinZip (v18.0) I get the Windows error in the OP and this WinZip error:

Warning: the Zip file is read-only. A file name in the archive is invalid and had to be fixed: "/".

The zipped file then opens fine, but so long as I have the zipped file on my system I keep getting the Windows error in the OP. Delete the zipped file and the Windows error stops.

Answer 3

Hi Diplo I'm Greg, an Independent Advisor.

Do you have a SD cardm USB flash or external drive attached? If so move the data off of it to a folder on Desktop, confirm by size it all got moved, then wipe the drive and reformat following this guide:

http://www.howtogeek.com/235824/how-to-clean-a-...

If that doesn't fix it then follow the steps here:

https://howtodoninja.com/how-to/fix-compressed-...

https://windowsreport.com/insert-last-disk-mult...

https://appuals.com/fix-please-insert-the-last-...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://www.reddit.com/r/techsupport/comments/h...

https://www.reddit.com/r/Windows10/comments/3fd...

https://www.youtube.com/watch?v=L0Bw2md1gbg

Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

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Answer 4

Follow-up: I thought zipped files from Dropbox was the culprit, but after having removed those, the problem remains: opening Windows Explorer frequently results in the Windows pop-up message described in the OP; and it keeps popping up.

I'm thinking this problem may yet having something to do with Dropbox, or maybe one of the other cloud drives I use (Google Drive, OneDrive, iCloud Drive, pCloud Drive).

At this point I'm tired of dealing with it. Currently, the surest way to stop the pop-up message is to close all instances of Windows Explorer.

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Please insert the last disk of the Multi-Volume set and click OK to continue. Why?

4 answers