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corrupted recycle bin, locked on a black screen

Anonymous
2021-06-30T23:56:14+00:00

Windows 10 problem. "The Recycle Bin on C:\ is corrupted. Do you want to empty the Recycle Bin for this drive? Yes No"

This is on a black screen ... am not able to click on anything. Ctrl . Alt . Delete has no effect. Computer less than 2 months old.

Help.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-01T00:50:34+00:00

    My name is Ru. I'm an Independent Advisor and I'll be glad to help you today.

    We need to access the Windows Recovery Environment (WinRE) to fix this. Follow the steps below,

    You can force Windows to open WINRE. To do so,

    1. Hold down the power button for 10 seconds to turn off your device.
    2. Press the power button again to turn on your device.
    3. On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds to turn off your device.
    4. Press the power button again to turn on your device.
    5. When Windows restarts, hold down the power button for 10 seconds to turn off your device.
    6. Press the power button again to turn on your device.

    Allow your device to fully restart to enter WinRE.

    Once you are in the WINRE menu,

    Navigate Troubleshoot >Advanced options > Command prompt

    Once you are in the command prompt, you will need to do a few scans.

    NOTE: These scans will try to fix the corruption on current Windows and not all scans will work. These scans will take some time to finish as well.

    You need to type the below codes as it is.

    Execute one command at a time and wait for it to finish. Then do the next one.

    Type,

    BCDEdit

    In the Windows Boot Loader section, the drive letter of the system volume is displayed next to "osdevice." (For example, C:) And replace the below codes with that corresponding drive letter.

    Type this command,

    CHKDSK /f C:

    Type this command,

    DISM /image:C:\ /cleanup-image /restorehealth

    Type this command,

    SFC /scannow /offbootdir=C:\ /offwindir=C:\windows

    Now type these commands one at a time,

    Type,

    C:

    Hit Enter.

    Now type,

    bootrec /fixmbr

    Hit Enter.

    Now type,

    bootrec /fixboot

    Hit Enter.

    Now type,

    bootrec /scanos

    Hit Enter.

    Now type,

    bootrec /rebuildbcd

    Hit Enter.

    Type exit

    Hit enter.

    Now on Advanced options

    Select Startup repair

    Now restart the system and check whether the issue persists.

    100+ people found this answer helpful.
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  2. Anonymous
    2021-07-01T20:50:56+00:00

    Glad to hear that it worked.Well it’s not a common problem but it happens sometimes dur to various reasons but mostly when an unexpected shutdown occurs. Make sure when you are finish working on the computer shut down it properly :-)

    60+ people found this answer helpful.
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  3. Anonymous
    2021-07-01T19:26:15+00:00

    I was just able to complete your instructions. It seems to have worked. I am able to use my computer once more. What a relief. Thank you.

    Is the corrupted recycle bin a usual problem for windows 10?

    20+ people found this answer helpful.
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