Why is my Logitech C270 camera not working with my Windows 10 machine?

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to use your Logitech C270 Camera on your computer. I’ll certainly assist you with the issue.

However, please let us know:

1. What happens when you try to use the Camera?
2. Do you receive any error message/code?
3. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

As you have mentioned that you see an exclamation mark on the Camera driver, one of the things I would suggest you is to try removing the Camera driver and installing it from the Logitech website. Refer the steps mentioned below:

1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for ‘Run’
2. In Run dialog box, type ‘devmgmt.msc’ and hit Enter.
3. Expand Camera/Imaging Devices.
4. Right click on the Camera driver and click on Uninstall.
5. Now check the box Delete the driver software for this device.
6. Click on Uninstall
7. Do not restart the PC

Download the drivers from Downloads - HD Webcam C270 – Logitech Support + Download and install them.

For additional information, see Camera doesn't work in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator

Good Day KhotaBhutta,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Device Manager

-Expand the Camera or Imaging Device

-Look for Camera driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

-Press Windows key + X

-Go to Settings

-Click Apps then Apps and Features

-Look for the Camera App and click it

-Click Advance Options

-Scroll down and Reset the camera.

Allow apps to access the camera.

Go to Start > Settings > Privacy > Camera.

Choose your preferred setting for Allow apps to access your camera.

Under Choose which apps can access your camera, turn the individual settings for apps On or Off.

Restart your computer and test the camera.

If issue persists, proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Camera or Imaging Device

-Look for Camera driver that was installed

-Right click and Uninstall

Once uninstalled, go to this link below and download the driver for your Camera.

On the page below click "Download Now"

https://support.logi.com/hc/en-us/articles/3600...

Once downloaded and installed, open the camera and check.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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