Share via

Roblox Microsoft Problem

Anonymous
2021-08-15T06:02:20+00:00

My Roblox Microsoft app version is stuck on "Checking For Update" Screen and then a few Seconds Later. it closes again. any idea how to fix? its happening Today

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

13 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-08-15T12:07:26+00:00

    that means i cant play roblox now 😥

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Van S 23,885 Reputation points Independent Advisor
    2021-08-15T11:11:02+00:00

    Hi FYGO:),

    Please do check if the app is allowed on your firewall. Close Roblox then open Windows security then go to the Firewall section. Click the Allow an app through the firewall. In the new Window look for the Roblox app then check both Private and Public then click Ok. Once done reboot your PC then open Roblox. Kindly see attached image for added reference.

    Best regards,

    Van

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-08-17T01:39:11+00:00

    this right?Image

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-08-15T10:32:57+00:00

    i Reinstall the app multiple times and its still not working and then when i press "Get Update" the Roblox not updating too, only the other app like "Xbox game bar" and many other app

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Van S 23,885 Reputation points Independent Advisor
    2021-08-15T07:15:31+00:00

    Hi, I am Van. I'll be glad to assist you today.

    Have you tried checking for available updates in the Microsoft store? Open Microsoft store then click the 3 dots menu at the upper right corner of the store then select Download and Updates. In the Download and Updates section click the Get updates button, once done fetching for updates, click the update all.

    If the issue persists, you can also try reinstalling the app. Press Windows key + I to open Windows settings. Click Apps, in the right pane scroll down and click Roblox then click Uninstall. Once done, restart the PC. Open the Microsoft store, click the 3 dots menu then select My Library, look for Roblox then click install.

    Best regards,

    Van

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments