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Headset Audio Sound like a Radio+High Pitch or a Surround System with High pitch and a bit far away

Anonymous
2021-07-24T06:02:39+00:00

So, Today I plug in my Headsets like what I did every day for a year and today is where things starting to get weird, the audio was Radio high pitch(I'm not sure if that's the correct way to explain my problem)

and I've tried to plug it in/out several times now and it's still the same I tested it on my phone and it was perfect, no problem at all
(Note: a couple of months back or more, My laptop won't recognize my Headset EVEN if I close all Apps that I open, and now I have to restart my laptop just to be able to make the headset connected, unlike when I bought it last year,
last year I'm still able to Connect with my headset IF I close all apps that got audio sound in it, like Chrome with youtube or spotify)

And what confuses me the most is that I tried and test my Broken Audio Adapter that I bought several years ago, and my Headset Worked perfectly fine like last year, with No Radio High Pitch audio. And I don't have to restart my laptop or close my apps

I think my 3.5mm Hole is the problem? or broken?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-24T07:07:44+00:00

    Hi TheRoboBC -

    I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

    Please try to perform the methods below and check if any of the methods will fix your concern.

    Method 1: Update Driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Audio inputs and outputs
    3. Right-click on the driver and select Update driver
    4. Select Search automatically for drivers
    5. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    Method 2: Roll-back driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Audio inputs and outputs
    3. Right-click on the driver and select Update driver
    4. Select Browse my computer for drivers
    5. Select Let me pick from a list of available drivers on my computer
    6. Select any older driver from the list and click next
    7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    Feel free to reach back if you need any further assistance.

    Hope this help. Have a good day.

    Thank you.

    Jerico T.

    Independent Advisor

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  2. Anonymous
    2021-07-24T08:09:27+00:00

    Good Day TheRoboBC,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Playing Audio and run the troubleshooter.

    Make sure that the headset is connected and proceed with these steps.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Playback tab

    -Right click the Headset and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click Headset and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click on Advance Tab

    -Uncheck the box to "Allow Application to take exclusive controls on this device"

    -Click OK.

    Restart your computer and test the audio.

    If issue persist, let's download the updated driver

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Audio Input and Output

    -Look for Microphone driver that was installed

    -Right click and Uninstall.

    Once uninstalled, go this link below and download the audio driver for your device.

    https://www.asus.com/Laptops/For-Gaming/TUF-Gam...

    Once downloaded and installed, restart your computer and test it.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2021-07-24T07:31:55+00:00

    Hi TheRoboBC -

    Thank you for your quick response. I see, yes, it may be an external problem since the issue does not appear to your audio adapter. I apologize but it seems that I ran out of ideas, maybe someone has a better resolve.

    Regards,

    Jerico T.

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  4. Anonymous
    2021-07-24T07:14:38+00:00

    I forgot to mention, My laptop is ASUS TUF GAMING A15

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  5. Anonymous
    2021-07-24T07:13:11+00:00

    I've done all of this, way before I wrote this Question, and I just redo it now(still the same) and I doubt it's internal problem, more like an external problem instead

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