Two of my USB ports on my Acer laptop won't work for no apparent reason. (I have also tried all the methods i could find)

I didn't work and no its not just the mouse

let us now try opening the Windows Control Panel and adjusting the settings.

1. Click Start and enter control panel
2. Select the corresponding result
3. Go to Hardware and Sound > Power Options
4. Here, find the selected plan and click Change plan settings > Change advanced power settings
5. Find USB Settings and expand to find USB selecting suspend setting
6. Change the drop-down menu to Disabled
7. Disable USB power management
8. Click Apply and OK to confirm
9. Finally, reboot your PC to ensure this change is applied

You should find that the USB ports that were not working have now been fixed.

I hope it helps! Let me know the results.

source:

https://www.makeuseof.com/tag/dead-usb-port-her...

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Did they used to work before? Did you make any changes on your device before it happened?

Hi Sheso_

How are you? I hope you are doing good.

Welcome to Microsoft Community. I am Juliet and It's my pleasure to help you today.

I know how frustrating this may be for you but I'll do my very best to help you :)

may I ask when did this started to not work?

Have you tried dusting the ports?

Yes i have tried dusting the ports that did not work either and i was just playing games until i unplugged my mouse and replugged it then it just stopped working