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most apps crash a few seconds after opening them

Anonymous
2021-07-02T23:07:36+00:00

most apps crash a few seconds after opening them including games or even windows programs like event viewer, this problem appeared out of nowhere a couple of weeks ago but disappeared a bit after i gave up trying to fix it when i accidently opened a game instead of opening chrome, a couple days later it came back and disappeared after i restarted the computer. both times it appeared in the middle of me using the computer and today it happened again but i cant seem to fix it. can anybody help?

edit: i was able to find the crash logs through the control panel and here is an example:

Description

Faulting Application Path: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe

Problem signature

Problem Event Name: MoAppCrash

Package Full Name: MicrosoftWindows.Client.CBS_120.2212.2020.0_x64__cw5n1h2txyewy

Application Name: praid:InputApp

Application Version: 2001.22012.0.2020

Application Timestamp: 5ff500eb

Fault Module Name: ntdll.dll

Fault Module Version: 10.0.19041.1023

Fault Module Timestamp: 7977b9de

Exception Code: c0000005

Exception Offset: 0000000000063416

OS Version: 10.0.19042.2.0.0.256.48

Locale ID: 1033

Additional Information 1: c3fb

Additional Information 2: c3fba478b38eea102852448d4a554596

Additional Information 3: fe77

Additional Information 4: fe77ff27ab545230327ea8eaca82abed

Extra information about the problem

Bucket ID: 9f6f35539d6cc1957de38b02bd80da28 (2153717890698762792)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

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  1. Anonymous
    2021-07-03T00:11:24+00:00

    thank you for your reply however, i noticed that most of your solutions assumed that i had problems with a specific game or from microsoft store products but this issue works on almost all apps on my computer and microsoft store apps are some of the few apps that dont crash

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  2. Anonymous
    2021-07-03T00:01:19+00:00

    Hi IdoHarduf,

    I'm Louie, an Independent Advisor and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    Lets try this steps to troubleshoot the issue:

    Method 1* Check for game Updates in MS Store Hub (three dots at top right of Store app) > Downloads & Updates.

    Method 2* Run Windows App Troubleshooter

    Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

    Method 3* Try to Reset or Repair the game in Windows Settings > Apps > Apps & Features > [Name of game] > Advanced Options > Reset or Repair. Restart PC.

    Method 4* Reset Windows Store through Command Prompt

    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

    Method 5* Re-register All Store apps

    Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powrshell to paste ? Enter > Restart your computer

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Method 6* Uninstall the game from the same place, restart PC, reinstall the game from MS Store Hub (three dots at top right of Store app) > My Library.

    Method 7* Uninstall & Reinstall Store

    Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

    Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    You may also refer on this support link below for store app issues:

    https://support.microsoft.com/en-us/account-bil...

    Hope this helps.

    Kind regards,

    Louie

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  3. Anonymous
    2021-07-03T05:59:11+00:00

    HI Ido. I'm Greg, an Independent Advisor.

    If any steps cannot be performed normally then try them in 1) Safe Mode with Networking (so you have internet) or 2) Safe Mode, accessed by one of the illustrated steps in this guide: https://www.digitalcitizen.life/4-ways-boot-saf.... You will need to use your password to get into Safe Mode as a PIN is not accepted.

    1. See if you can System Restore to a point before the problem started:

    https://www.windowscentral.com/how-use-system-r...

    System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

    If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

    1. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 17 to test a new Local Admin account. Then if necessary continue with the other steps to go over your install most thoroughly.

    1. Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. http://windows.microsoft.com/en-us/windows-10/m...

    If any of these steps cannot be performed in WIndows or Safe Modes, then go into the Repair Mode by one of the methods here: https://www.tenforums.com/tutorials/2294-advanc... to try System Restore, Uninstall Updates, use the Command Prompt for the repairs specified for it, or try the Reset.

    If nothing else works then do a gold standard Follow the gold standard Clean Install in this link which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: https://translate.google.com/translate?sl=auto&...

    To create bootable Windows 10 Installation Media (on another PC if necessary) install Media Creation tool and follow the steps toward the bottom of the download page here in the section "Using the tool to create installation media:"

    https://www.microsoft.com/tr-tr/software-downlo...

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key for your PC maker given in this chart: https://translate.google.com/translate?hl=&...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, then on second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, select the Unallocated Space, click Next to let it create and format the needed partitions and start install - this makes it foolproof.

    There is a step to rescue your files first using the booted media if you don't have them backed up: https://www.translatetheweb.com/?ref=TVert&...

    You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

    I hope this helps. Feel free to ask back any questions and let me know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2021-07-03T02:13:16+00:00

    I'm sorry if the steps didn't work. It seems that the issue is complex than what I expected.

    It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

    You take care and keep safe always.

    Sincerely,

    Louie

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