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Shell Infrastructure Host is using too much RAM

Anonymous
2021-08-22T22:56:00+00:00

From one of the lasts updates of W10, The Shell Infrastructure Host is using more and more RAM for each pictures opened, look like each pictures add ~40 to ~60 Mo in the memory tab in the task manager, and the thing is that it's keeping it utile i restart my pc.

idk if it's usefull but i'm using the app "Photos" (in french), it's the base app of W10, and from one of the lasts updates of W10, this app changed slighty too.

if you have an idea how to make it not adding or keeping everything it in the ram it will help me, because if it's stay like that i can't anymore look more than 100 pictures before the need to restart my pc

Edition : Windows 10 Famille
Version : 21H1

Build : 19043.1165

Thank for your help

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Igor Leyko 111.1K Reputation points Independent Advisor
    2021-08-25T19:55:36+00:00

    Please try to reset Photo app. Try to use another photo viewer.

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  2. Anonymous
    2021-08-24T15:23:55+00:00

    First screen shot : pc just started and i closed mosts of apps

    Second/3th screen shot : i opened pictures until the pc was slow, and closed all apps and windows explorer

    4th / 5th : i opened RamMap, and idk why Shell Infrastructure Host was using more memory ( screenshots after RamMap closed, still all apps closed )

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  3. Anonymous
    2021-08-23T20:56:58+00:00

    The first screen shot is when i was scrolling pictures by pictures, the second is when i closed the app and windows explorer and waited a bit and the last one is after ~20 min while doing nothing.

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  4. Anonymous
    2021-08-23T02:12:25+00:00

    Hello Igor,

    Thanks for your fast reply.

    This time it's a little different, idk why but Shell Infrastructure Host doesn"t use more than the value in the screen shot bellow, i can open any pictures it's dosn't change de value... (but it was changing before attain this value) so i'm not sure anymore why it's using so much memory.

    Can it be caused by downloading files from a browser ? i do that a lot too.

    I used RamMap, but i'm not sure of what is listed on it.

    Thanks again.

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  5. Igor Leyko 111.1K Reputation points Independent Advisor
    2021-08-22T23:33:54+00:00

    Hi Kevin,

    My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

    Please show Preformance tab of Taskmanager with Memory selected just before you need to reboot PC.

    Please note, Processes tab ahow only part of memory usage, detail analysiscanbe dome using RamMap tool.

    https://docs.microsoft.com/en-us/sysinternals/d...

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