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TOUCHPAD NOT WORKING AND CURSOR DISAPPEARED

Anonymous
2021-06-30T15:32:24+00:00

my touchpad not working. I use Fn + F7 key but it can't help. then I go to device manager but there mice and other pointing device option is missing. Then I restart my laptop but it can't help. Then I try to install drivers from manufacturer's website and it's showing my device have latest driver. Then I reset my pc but it also not work and then updating windows also failed to solve the problem. Then I use BIOS but it's also failed. So, can anyone suggest me what to do?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-06-30T16:05:43+00:00

    Good Day Silant,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Human Interface Device

    -Look for HID Touchpad driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Restart your computer and enable the touchpad.

    -Press Windows key + X

    -Click On Settings

    -Go to Devices

    -Click Touchpad and Enable it.

    Check if the touchpad works.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  2. Anonymous
    2021-07-01T13:17:12+00:00

    Thanks for your time and suggestions.

    But my touchpad starts responding after I uninstalled my windows update and again reinstalled it.

    But thanks for your time.

    20+ people found this answer helpful.
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  3. Anonymous
    2021-07-01T13:23:03+00:00

    Good Day Silant,

    I appreciate your time getting back to this thread, I am so glad to know that it was finally sorted out.

    If you need assistance in the future feel free to reach us anytime , I will be more than happy to help.

    Sincerely,

    Carlo T.

    20+ people found this answer helpful.
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