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Wifi not showing in windows 10

Anonymous
2021-07-04T09:55:23+00:00

Hello, my wifi doesn't appear, this happens both on windows 8 (my previous windows) and windows 10 (currently),

after troubleshooting, it said ethernet does not plug in or might be broken,

even though previously without a cable from wifi to my laptop, my laptop can still connect to wifi, I've tried all the ways from this youtube,

https://youtu.be/Gz-WQyDDC7c https://youtu.be/HozkhXsMs4w but all of them don't work, i want to ask how to fix it? Please help, thank you

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-04T10:40:53+00:00

    Good Day Rara___,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Reset Network Settings

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Change your network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    Forget the Network

    -Press Windows key + X

    -Click Settings

    -Click Network and Internet

    -Click WIFI then Manage Known Network

    -Click your WIFI name and hit Forget.

    -Click Start, type CMD and run as administrator

    -Copy and paste each of the commands below and hit enter.

    netsh int ip reset

    netsh advfirewall reset

    netsh winsock reset

    ipconfig / flushdns

    ipconfig / release

    ipconfig / renew

    Once you entered all those commands restart your computer and try to connect to the wifi.

    If issue persist, let's download the updated driver from the manufacturers website.

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and post it here.

    If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  2. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2021-07-04T12:10:36+00:00

    Hi Rara___ ,

    do you have a desktop PC or laptop?

    From the screenshot you sent, there is no wi-fi adapter present in the Device Manager. If you haven't already, restart your computer and try again. Otherwise, go to Device Manager, expand network adapters, click on the View tab> Show hidden devices, check if the wi-fi adapter is present there, uninstall it if necessary and then restart the computer.

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