Internet keeps connecting and disconnecting randomly

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you are having problems with your Internet connection.

Please let me know what make and model of your computer?

Please perform all procedures below and check if the problem persists.

Method 1

I suggest that you go to the website of the manufacturer of your equipment from another computer and consult it by model, download the latest drivers, such as network card, sound card, video card, chipset, Bios, among others and install on your computer.

Restart the computer and see if the behavior still persists, follow the procedure below.

Method 2

Problems solution.

The Troubleshooting section of the Control Panel includes more than a dozen network, Internet, audio and video troubleshooting and program compatibility. Problem Solutions are not designed to solve all problems, but they usually save time and avoid major concerns.

1. Press WIndows + I to open the settings window;
2. In the search window type Troubleshooting and select the Recommended Recommended Troubleshooting option;
3. Select "Start Operation" > "Internet Connections";

If not, I recommend that you do the procedure below.

Method 3

1. Press Windows + X, select Windows Powershell (Admin);
2. In the window, copy and column the operating commands below, pressing Enter at the end of each line:

ipconfig /release [Enter]

ipconfig /renew [Enter]

ipconfig /flushdns [Enter]

Netsh winsock reset [Enter]

net localgroup administrators localservice /add [Enter]

fsutil resource setautoreset true C:\ [Enter]

netsh int ip reset resetlog.txt [Enter]

netsh winsock reset all [Enter]

netsh int 6to4 reset all [Enter]

Netsh int ip reset all [Enter]

netsh int ipv4 reset all [Enter]

netsh int ipv6 reset all [Enter]

netsh int httpstunnel reset all [Enter]

netsh int isatap reset all [Enter]

netsh int portproxy reset all [Enter]

netsh int tcp reset all [Enter]

netsh int teredo reset all [Enter]

Netsh int ip reset [Enter]

Netsh winsock reset [Enter]

Test and see if the behavior is repeated, if the behavior continues and perform the next procedure.

Method 4

Change DNS

1. Press Windows + Q, type in the Control Panel search bar and access;
2. In Control Panel, access Network and Internet, and then Network and Sharing Center;
3. In Network and Sharing Center, click on change adapter settings;
4. Now right-click on Ethernet and select Properties, an Ethernet Properties window will open select TCP/IPv4 click on the Properties button;
5. On the General tab, select Use the following DNS addresses:

Preferred DNS server: 8.8.8.8

Alternative DNS server: 8.8.4.4

Verify that the problem is resolved.

Method 5

Resetting network settings

1. Press the “Win ​​+ I” keys together to enter the Windows “Settings” menu;
2. Then, enter the item "Network and Internet";
3. From the "Status" tab, look for the "Network reset" item and click on it;
4. On the new screen, click on “Restore Now” and restart your computer as prompted.
5. After performing this procedure, the machine may take a while during the next startup, but just wait for it to be back to normal the next time. If you use a Wi-Fi network, be sure to connect to it again to use it again.

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

Good Day Jakeytaylor,

I appreciate your time getting back to this thread, please try the steps I posted in my first response, I will re-post it here and keep me posted with the results.

Here's the steps you can try.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Ethernet driver that was installed

-Right click and Update

Once done restart your computer and test the connection.

If issue persist, proceed with these steps.

Go to this link and download the driver.

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV...

Once downloaded, save it to your desktop don't install it yet.

Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Ethernet driver that was installed

-Right click and Uninstall.

Once uninstalled, go now to your desktop and install the driver..

Once installed, restart your computer and observe the connection.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Update: Method 5 didn't work either

Still get this issue. I'm now beginning to wonder whether it's a motherboard or router issue, because this should have probably fixed it?

I would consider a clean Windows install, but it takes too long so I'm not going to do that.

Could also be a Windows error, because I have noticed that on my old PC, I could see everyone connected to the network. Now with this fresh install (my own) on a custom PC I designed, it's disappeared? I find it odd. So maybe it's to do with that, but I don't know how to set up a network or even if that would help.

I think that everyone here who is trying to help is missing a crucial point that I thought I made clear in my original post. I started happening shortly after I disabled something to stop my PC from waking up in sleepmode. I never had this issue on my old PC where I did the same thing.

The only thing I did differently that I might have screwed up is related to something in Task Schedular, where I unmarked something by accident in my frustration, and I'm not wondering what that might be? It can't even be a needle in the haystack though. There has to be a way to find out what it is.

Good Day Jakeytaylor,

,

My name is Carlo, I am also using Windows 10 and a community member like you.

I can feel the urgency to get this fixed, let us work together to sort this out.

Here's the steps you can try.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Ethernet driver that was installed

-Right click and Update

Once done restart your computer and test the connection.

If issue persist, proceed with these steps.

Go to this link and download the driver.

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV...

Once downloaded, save it to your desktop don't install it yet.

Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Ethernet driver that was installed

-Right click and Uninstall.

Once uninstalled, go now to your desktop and install the driver..

Once installed, restart your computer and observe the connection.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Method 1 wouldn't exist because this is a custom PC.

Method 2 has a 50% success rate, I always run it when the issue occurs. Says it's unplugged whenever it was fixed.

Method 3 and 4 I tried yesterday, and because this issue has for some reason, a 50% chance of happening, I wasn't able to see it until today, where the issue happened again, despite doing this (restarting my PC too).

Method 5 I have just done, and I'll wait and see if it does anything. But I have doubts. Also, this is scary. You should mention that it will disconnect me from the internet. I was panicking thinking I'd lost my internet connection and I needed to find the username and password on a shared router. Luckily on restart, it automatically connected me to the internet.