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I foolishly ran an unknown setup (which I think contained a virus) and then some commands popped up and after that my windows defender started showing virus and I was not able to remove the virus nor could I install any other antivirus , So I made a reset on my pc but I saw the same commands pop up before resetting started (in the boot) after resetting I again saw the commands running and then I installed malware bytes and scanned my pc but it showed no virus detected. Is my virus gone or is it still in the system. Please reply fast!
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You should try the free edition of BitDefender too, if Malwarebytes says there isn't anything: https://bitdefender.com/solutions/free.html
During reset, did you choose to remove all your files or keep everything?
If you chose remove everything, we should do a reinstall to stop the corrupted nature of Defender.
Good Day EldestNemesis,
My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.
Can you please take a screenshot or take a photo of the commands that pop up and post it here for us to have a better visual of what that is.
To check if there are still malware you can boot your device to safemode.then perform a scan while on safemode.
-Press the Windows logo key + R.
-Type msconfig in the Open box and then select OK.
-Select the Boot tab.
-Under Boot options, clear the Safe boot checkbox.
Click the "Network" under Boot options for your to have internet connection while on safemode.
-Click Apply then Ok
Scan and check if there are malwares detected.
Go to this link below as reference to perform cleanboot
https://support.microsoft.com/en-us/topic/how-t...
Restart and observe your device.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
