Computer not connecting with broadband

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Computer not connecting with broadband

Anonymous

I am using windows 10 32 bit, my computer is connecting with my mobile hotspot but not connecting with my airtel fiber broadband. Please help me out.

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Answer 1

Good Day TanmaySingh3,

My name is Carlo, I am also using Windows 10 and a community member like you.

I can feel the urgency to get this fixed, let us work together to sort this out.

Does your other device can cnnect to your fiber broadband? can you please check if you can connect other device to it for us to check if the issue is with your computer or the Fiber broadband itself.

If other devices cannot connect to your Airtel Broadband means it is faulty.

If other devices can connect to it , proceed with these steps.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Internet Connection and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Wireless driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Reset Network Settings

Open Settings.

Click on Network & Internet.

Click on Status.

Under the "Change your network settings" section, click the Network reset option.

Click the Reset now button.

Click the Yes button.

Forget the Network

-Press Windows key + X

-Click Settings

-Click Network and Internet

-Click WIFI then Manage Known Network

-Click your WIFI name and hit Forget.

-Click Start, type CMD and run as administrator

-Copy and paste each of the commands below and hit enter.

netsh int ip reset

netsh advfirewall reset

netsh winsock reset

ipconfig / flushdns

ipconfig / release

ipconfig / renew

Once you entered all those commands restart your computer and try to connect.

If issue persist, let's download the updated driver

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer and post it here.

If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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