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Keyboard randomly stops inputting LETTERS & NUMBERS for SOME applications, but windows key, tab, etc. works

Anonymous
2021-08-26T13:31:47+00:00

This has been happening on and off for a while now.

My keyboard (Razer Blackwidow Elite) will randomly stop inputting letters for most applications. Now there are a couple of strange things about this that have completely confused the hell out of me:

  • Letters and numbers do not work, but tab, windows key, function buttons, etc. do work
  • I cannot type in most applications - Discord, Word, Firefox address bar - but I CAN type WITHIN a webpage, eg. the Google search bar on google.com
  • This happened regularly (every day) for a few weeks, then it stopped for a good month or two, and now it has started happening again
  • When it happens, if I wait for a while then it will eventually start working again (restarting also temporarily solves the issue)
  • It's not my keyboard because if I plug the keyboard into another computer, everything works fine, then if I plug it back into my main PC it still does not work
  • There doesn't seem to be any obivous trigger

This is so frustrating!! What on earth is going on? If someone can help me solve this I'll be forever greatful!

Cheers,

Oscar

EDIT: It seems that I can only type within SOME webpages, not all. For example, I couldn't type in the reply box to this thread, but I could type my login credentials on another website. The mystery continues...

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-08-27T01:50:36+00:00

    Good Day Absolute-zero-93,

    I appreciate your time getting back to this thread, feel free to try it and keep us posted with the results.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  2. Anonymous
    2021-08-26T18:57:47+00:00

    Hi Carlo,

    Many thanks again for your help with this - it's very much appreciated.

    I shall perform the repair upgrade as you have suggested and see how I get on.

    I'll let you know if the problem reappears.

    Warm regards,

    Oscar

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  3. Anonymous
    2021-08-26T16:46:37+00:00

    Good Day Absolute-zero-93,

    I appreciate your time getting back to this thread, If the issue persists, perform Repair Upgrade, it will repair and replace any corrupted system files.

    Step 1: Download Media Creation Tool from Microsoft.

    https://www.microsoft.com/en-us/software-downlo...

    Click “Download Tool Now”

    Step 2: Run MediaCreationTool.exe.

    Step 3: Choose "Upgrade this PC now".

    Step 4: Select "Keep personal files and apps".

    Step 5: Let it install

    Once done restart your computer and check.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  4. Anonymous
    2021-08-26T16:01:15+00:00

    Hi Carlo,

    Thank you for your help.

    I just tried everything you suggested, however the problem still occured.

    While trying to type this reply I noticed another strange thing, I couldn't type in this reply box, but I COULD type in the google search bar and I COULD type my login credentials on a different website. So it's not even that I can type within all webpages, it's only some webpages.

    So strange!!

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  5. Anonymous
    2021-08-26T14:13:25+00:00

    Good Day Absolute-zero-93

    My name is Carlo, I am also using Windows 10 and a community member like you.

    I can feel the urgency to get this fixed, let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Keyboard and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Keyboard

    -Look for Keyboard driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Restart your computer and observe the keyboard.

    if issue persists, check for updates and install any updates available.

    -Press Windows key + X

    -Click Settings

    -Go to Update and Security

    -Check for Updates and install any updates available

    Restart once done and observe the keyboard.

    Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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