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my usb mouse driver not showing in device manager and also not working

Anonymous
2021-07-12T11:45:07+00:00

in my device manager i am seeing that my usb mouse driver is not available only my touchpad driver is available and also my usb mouse not working

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-12T15:38:53+00:00

    my mouse is working correctly on other devices as i checked and i think driver was deleted because i tried to update it these are mysystem model

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  2. Anonymous
    2021-07-13T06:11:58+00:00

    this one ?

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  3. Anonymous
    2021-07-12T16:23:46+00:00

    Good Day Cyclopes_op,

    You need to expand the Universal Serial Bus Controllers so that you can see the

    USB 3.0 Root Hub and USB 3.0 Extensible Host Controller

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  5. Anonymous
    2021-07-12T15:47:15+00:00

    Good Day Cyclopes_op,

    I appreciate your time getting back to this thread, please proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the USB 3.0 Extensible Host Controller

    -Look for USB 3.0 Root Hub and USB 3.0 Extensible Host Controller

    -Right click and Uninstall

    After restart the driver will be automatically installed.

    Restart your computer and try your USB mouse , you can also try to use other ports.

    If the issue persists, perform Repair Upgrade, it will repair and replace any corrupted system files.

    Step 1: Download Media Creation Tool from Microsoft.

    https://www.microsoft.com/en-us/software-downlo...

    Click “Download Tool Now”

    Step 2: Run MediaCreationTool.exe.

    Step 3: Choose "Upgrade this PC now".

    Step 4: Select "Keep personal files and apps".

    Step 5: Let it install

    Once done restart your computer and check.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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