My Microsoft Store is stuck on the loading screen

Hey Mate,

Nothing Worked yet.

I did get my PC ''repaired'' recently about 2 weeks ago the person made it to this

Device name OSCB1g

Processor Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 2.50 GHz

Installed RAM 8.00 GB

Device ID E90D0779-6D0D-4194-A69B-5B346F31D0EF

Product ID 00330-80000-00000-AA495

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro

Version 20H2

Installed on ‎13/‎01/‎2021

OS build 19042.1052

Experience Windows Feature Experience Pack 120.2212.2020.0

When I tried the methods they didn't work the first one didn't do anything

Method 2 said this : Get-AppXPackage : Access is denied.

Access is denied.

At line:1 char:1

• Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopm ...

• 
      + CategoryInfo          : NotSpecified: (:) [Get-AppxPackage], UnauthorizedAccessException 
  
      + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Windows.Appx.PackageManager.Commands.GetApp 
  
     xPackageCommand
  
  

Dont know if this is any help?

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that Microsoft Store is not opening on your computer. I’ll certainly assist you with the issue.

However, please let us know:

1. Are you aware of any changes made to the computer prior to this issue?
2. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

Let us try few troubleshooting steps and see if that helps:

Method 1: Reset Store Cache

Try resetting the Store and see if that helps.

1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for 'Run'.
2. In Run dialog box, type 'wsreset.exe' and hit Enter.

Note: A blank Command Prompt window will open, and after about ten seconds, the window will close and Microsoft Store will open automatically.

Method 2: Re-register Microsoft Store

Re-register Microsoft Store using PowerShell and see if that helps.

1. Press Windows + X keys together and click on Windows PowerShell (Admin).
2. Now type in the command and hit Enter: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
3. Restart the PC.

Method 3: New user account

Try creating a new user account and see if you are able to access Microsoft Store. Refer the article Create a local user or administrator account in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community – Moderator